Can't click anything / window not opening

New Here ,
Jun 30, 2022 Jun 30, 2022

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Since a few days Photoshop CC version (23.4.1) randomly makes it unable to click anything

It just makes the sound like there is an open window - but there isn't one.

 

This happens after startup, and sometimes during work. All that I can do is forcing to close via the task manager. Only thing thats works is restarting the computer. Which is a pain, since all open windows will be closed as well. 

 

Please fix this.

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New Here ,
Jun 30, 2022 Jun 30, 2022

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The same here. It freezes, can click anything and it fails saving the work. It happens during work, I can't say it happened upon startup and the only way out is via task manager. It started happening 3 or 4 days ago. 

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Adobe Employee ,
Jun 30, 2022 Jun 30, 2022

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Hi @Marketing Spectrum, sorry to hear this.

 

A system hang or freeze requiring a computer restart usually means a low level failure such as a driver (bad video card driver, etc), failing hardware (hard disk, video card, etc.) or damaged OS installation. 
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

 

Thank you,

-- Cory

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New Here ,
Jul 17, 2022 Jul 17, 2022

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Having same problem.  Would love a solution to this.

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New Here ,
Aug 09, 2022 Aug 09, 2022

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Same here. Very annoying as trying to meet  deadline.

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