Can't enable the graphics processor

[Christopher5C12]

Hi, after moving my office computer to my home, I've not been able to open Photoshop without it crahsing a few minutes later. The error message that pops up suggests enabling the Graphics Processor will fix this, but when I follow the insutructions here, the option is greyed out as shown in my attachment. Any ideas how to fix this?

Thanks!

[Guest]

Hi

What type of GPU do you have and what exact version Photoshop are you using

Did you go through the troubleshooting steps here, especially section 7

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

[D Fosse]

Looks like you updated to a bad video driver in the process. That happens quite often. Roll back or try to update again.

If you updated Photoshop, video card requirements have tightened quite a bit in the latest version. A card that used to work may no longer be up to it.

[Christopher5C12]

I've backdated it a couple of versions to when I was last in the office and it works fine again now. Thanks!