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Can’t import raw files to photoshop on my iPad

Community Beginner ,
Feb 05, 2024 Feb 05, 2024

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Hello guys .. please help me with this issue ..

im unable to import raw files into photoshop on my iPad .. I've been researching this issue but can't find nothing that has helped me so far , I really like the adobe ecosystem all tho I'm new to it I'm learning to appreciate the flow .. but I do need to be able to open raw files in my photoshop app on my iPad since I edit on the go a lot ..  any ways thank you in advance 

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correct answers 1 Correct answer

Community Expert , Feb 05, 2024 Feb 05, 2024

OK, wait a minute. I tried to import a raw file from Apple Photos, and it gave me the same error message that you got. There may be a problem here that is not your fault, and it might be related specifically to having Photoshop import from Apple Photos. Because if I have Photoshop import a raw file from the iOS Files app, it works fine.

 

For now, if the raw files you want to open in Photoshop are in Apple Photos, I have tested this workaround and it works.

Instead of having Photoshop open the r

...

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Community Expert ,
Feb 05, 2024 Feb 05, 2024

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What camera is it from? Also, the picture you posted shows an error with a file with a name that ends in “.thumb.low”. There are two weird things about that. First, “.low” is not the filename extension of a typical raw file, and the word “thumb” suggests that it was not the raw file, but a thumbnail preview of the raw file. Previews are often created in JPEG format. So if this “[filename].thumb.low” file really is just a preview, then the answer to the question is that the error happened because what was selected is not a raw file.

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Community Beginner ,
Feb 05, 2024 Feb 05, 2024

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Sony a6400 .. well the photos say raw on my native camera roll app and also
in photoshop express .. yet I can’t open them on photoshop express either
.. I can open them on Lightroom and I can also import onto photoshop
express from Lightroom

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Community Beginner ,
Feb 05, 2024 Feb 05, 2024

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Could this possibly be because I shot them as jpeg & raw .. my Sony camera allows me to shoot this way and stores both files 

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Community Beginner ,
Feb 05, 2024 Feb 05, 2024

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Actually I just checked my camera and I'm shooting raw only .. just so I'm clear on this 

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Community Beginner ,
Feb 05, 2024 Feb 05, 2024

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I accidentally clicked

correcr answer  my apologize .. really hoping I find help here .. 

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Community Expert ,
Feb 05, 2024 Feb 05, 2024

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OK, wait a minute. I tried to import a raw file from Apple Photos, and it gave me the same error message that you got. There may be a problem here that is not your fault, and it might be related specifically to having Photoshop import from Apple Photos. Because if I have Photoshop import a raw file from the iOS Files app, it works fine.

 

For now, if the raw files you want to open in Photoshop are in Apple Photos, I have tested this workaround and it works.

Instead of having Photoshop open the raw file from Apple Photos, export it from Photos in original raw format to the Files app, and have Photoshop open it from the Files app instead.

 

If you don’t know how to do that, these are the steps:

1. In Apple Photos, Share the photo (use the Share icon). 

2. In the iOS Share menu, tap Save to Files. Caution: Exporting any other way will probably convert it to a JPEG, so be sure you specifically tap Save to Files.

3. Choose a folder in the Files app, and tap Save. 

4. Switch to Photoshop, and tap Import and Open. 

5. Tap Files (not Photos). 

6. Go to the folder where you exported the raw file from Apple Photos, and tap it.

 

The file should open in Camera Raw in iPad Photoshop. 

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Community Beginner ,
Feb 05, 2024 Feb 05, 2024

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Hey that worked !! Thank you so much .. I'm so exited !!!!  I really appreciate all your

time 

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Community Expert ,
Feb 05, 2024 Feb 05, 2024

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Great! Although normally, the extra steps should not be necessary. Hopefully they will fix the problem so that Photoshop can import raw photos directly.

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Community Beginner ,
Feb 05, 2024 Feb 05, 2024

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Yes ! I'm sure they will figure it out .. Thank you again 

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