Participant

Question

Can´t install Plugin TK9 even asociated to UnifiedPluginInstallerAgent

Forum|Forum|1 year ago
May 6, 2024
4 replies
2994 views

Hi,

after uninstalling TK9 a few weeks ago, I can´t reinstall the .CCX files anymore. No error code simply a MS-dos window appears very briefly and nothing occurs. App Creative Cloud does not open, Ifollow the steps in de instalalation guide but still got the issue, My PC is running on Windows 11 with the last Photoshop version. Hope someone can help! Thanks.

Windows

Z

zarcosp12670394

Participant

Just had the same problem when tried to install the TK9 and AstroPanel with the crap Creative Cloud.
Fix it using the LAST VERSION of ZXP/UXP Installer ..it works like a charm.

S

stevenm72829168

Participant

How do you view the TK9 panel after using the ZXPInstaller to install the CCX file? It's not listed under the Plugins dropdown menu like I expected. (Using a Microsoft Surace 7 Laptop with a Sanpdragon processor, Windows 11 Home, Version 24H2, Photoshop Version 26.1.0) Thanks in advance!

F

Felipe37117836wp7kAuthor

Participant

Hi, once installled it should appears to you on the plugin menu.

Have you tried to unisntall and reistall it?

There are additional third-party installation alternatives below. If one doesn't work, try another one.

Alternative installers:

ZXPinstaller: https://zxpinstaller.com/

Aescripts+aeplugins: https://aescripts.com/learn/zxp-installer/

Most people find one that works, but you may have to try all three to find which works for you. If one does work, keep it installed, as you'll likely need it to install plugins from here on. Let me know how it goes.

P

pgmanuel

Participating Frequently

Make sure the .ccx file is on your boot drive before installing.

I am on a Mac but have had the issue you describe when I attempted to reinstall a .ccx TK plugin that I had archived to a data drive.

F

Felipe37117836wp7kAuthor

Participant

@Ged_Traynor Hi yes, i'm waiting for an answer from Tony Kuyper. I´ll post any change here.

C

cinque_8138

Participant

Did he ever reply to you?

Ged_Traynor

Community Expert

@Felipe37117836wp7k have you tried contacting the vendor of the plug-in

https://goodlight.us/contact.html

F

Felipe37117836wp7kAuthor

Participant

Hi, @Ged_Traynor yes I contacted Tony Kuiper, and the problem was that I could´t install any of third party non market plugin. It wasn´t only TK plugins, I solved it installing all the plugins with ZXPInstaller. Adobe developpers should take a look at it because it looks like the problem is in the creative cloud platform.

J

Joshua374407544krb

Participant

Hi Felipe, could you guide me on how to use the ZXPInstaller to install the TK Plugin. I'm facing the same problem.

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