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Inspiring
September 8, 2021
Answered

Can't open a old (4-5 years) PSB file? It needs an older Version but Adobe don't allow older Version

  • September 8, 2021
  • 5 replies
  • 564 views

I have an old PSB-file with a Composing for a customer of mine. He wants to update this composing, but I can't open the PSB-files?

 

"The operation could not be performed,
Because this is not a valid Photoshop document. "

 

and

 

"Failed to open “XXXX.psb” because this file is not compatible with this version of Photoshop."

 

 

It seems I need an older Version of Photoshop, unfortunately Adobe Cloud don't let me install Versions older than Version 21.2.11 .... But I created the original file with an Adobe Abo?

 

So, files are just gone???

What is this...

Correct answer J453

Would it be possible to get a copy of the file? (Share a link via a direct message here?)

5 replies

wnwkaAuthor
Inspiring
September 9, 2021

Problem solved.

The file was damaged during up- or download.

wnwkaAuthor
Inspiring
September 8, 2021

@J453You got a DM

J453Correct answer
Legend
September 8, 2021

Would it be possible to get a copy of the file? (Share a link via a direct message here?)

wnwkaAuthor
Inspiring
September 8, 2021

Thank you for the fast response.

3,5 GB

Legend
September 8, 2021

How big is the file? Older files should be compatible.