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Can't open because of program error (when opening a recently saved pdf file)

New Here ,
Dec 18, 2017 Dec 18, 2017

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I was working on 2 documents in Photoshop CC 2018 and I saved both documents as "Photoshop PDF's". I closed out Photoshop for a few minutes but needed to make a couple more changes before I sent to print. I tried to open the file back up in Photoshop CC 2018 and I got the error message "Can't open due to a program error."

the weird part is that I can open the file in Illustrator no problem, I just can't change any of the text layers as it converts to outlines.

Can anyone help or explain why a perfectly fine file can all of a sudden not be opened in the program I just worked on it in?

Help!

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correct answers 1 Correct answer

Deleted User
Dec 19, 2017 Dec 19, 2017

Hi

Try resetting PS preferences, seems to have worked in this case

Photoshop CC will NOT open a PDF file

Untitled.jpg

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Guest
Dec 19, 2017 Dec 19, 2017

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Hi

Try resetting PS preferences, seems to have worked in this case

Photoshop CC will NOT open a PDF file

Untitled.jpg

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New Here ,
Jun 05, 2018 Jun 05, 2018

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Cannot open a pdf file in photoshop CC 2018 "could not complete your request because of a program er...

Try installing an update?  Just had the same issue myself and updating it to CC 2018 fixed it.  Good luck!

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