Skip to main content
Participant
January 27, 2021
Question

Can’t open file since update

  • January 27, 2021
  • 1 reply
  • 155 views

hello, since updating photoshop January 2021, I'm not longer able to click and open my photoshop files ? Files are shown as blank white files? 
Luckily I can still open them when in photoshop. 
I have attached a photo of the issue . 
any help will be appreciated. 

This topic has been closed for replies.

1 reply

January 27, 2021

Hi

Assuming you're on Windows 10, right click on the PSD and select Open with and then select Choose another app

Select Photoshop 2021 and put a check mark in Always use this app to open PSD files

If Photoshop is not listed there, scroll down and select Look for another app on this PC

Navigate to this location and select Photoshop.exe

C:\Program Files\Adobe\Adobe Photoshop 2021