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Caj30427475a5fg
Participant
June 11, 2023
Question

Can´t open photoshop because scratch disks ar full!

  • June 11, 2023
  • 1 reply
  • 184 views

When I try to open photoshop this message shows up. Ivé tried to delete different stuff that takes up space etc. If I press the recommeneded: CMD+OPTION (Mac) while Photoshop is launching to select a new scratch disk drive it still doesn´t work! I can´t change scratch disk and I cant move it to a hard drive etc. Ivé tried everything that I can see is rekomended when google it but it still doesn´t work. What am I supposed to do now?

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    1 reply

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    June 12, 2023

    Hi @Caj30427475a5fg you need at least 20 GB to open and 50 GB free on your scratch disk in order to run Photoshop.

    When you choose your scratch disk, reorder to make sure it is first on the list - not just checking to add.

    Go to the Photoshop app icon (not dock) then hold Cmd+Opt then click to open Photoshop while holding those keys.

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