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mikaels71195823
mikaels71195823
Inspiring
November 23, 2017
Answered

Can't open some png files

  • November 23, 2017
  • 2 replies
  • 45559 views

I use some png files when I make Photoshop montages, but I have noticed that som of the png files won't work with latest Photoshop. I get a error message that says that the png file is not at png file like this one: https://www.textures.com/download/trees0065/56429?q=alpha

How come?? Is there any way to fix that PS will open it as png again?

Best regards Micke S, Sweden

This topic has been closed for replies.
Correct answer davescm

OK hope this works now first time I share Dropbox..

Dropbox - TexturesCom_Branches0039_1_alphamasked_S.png


Hi

I downloaded your file. Although the file has the png extension it is not a png file it is a jpeg.  Changing the extension to jpg allowed me to open it directly in Photoshop.

However the jpeg file type does not support transparency so the checked area is part of the image rather than transparency. You need to go to the supplier of the image and get them to save as an actual png file (which does support transparency)

Dave

2 replies

mikaels71195823
mikaels71195823Author
Inspiring
November 25, 2017

I've been in contact with the people who run the page and they seemed to have a bug on the page so all png files were wrong. They should look at where the error is. Thank you to all who came up with suggestions on where the error was.

Best regards: Micke Seise
    cmgap
    Community Expert
    cmgapCommunity Expert
    Community Expert
    November 25, 2017

    Thanks for letting us know Mikaels.

    M
    Matt Walker 427
    Inspiring
    November 27, 2017

    My mistake,

    Yes, the transparency grid is part of the image, no transparency at all, no matter what application you open it in.

    Maybe the full res image instead of the preview would have correct transparency.

    cmgap
    Community Expert
    cmgapCommunity Expert
    Community Expert
    November 24, 2017

    Hi Mikaels - does the file have the .png extension on it when you download it?

    mikaels71195823
    mikaels71195823Author
    Inspiring
    November 24, 2017

    Hello.

    Yes it have the png extension, and other png files work.

    Best regards: Micke Seise
    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    November 24, 2017

    Try opening the file with text editor such as Notepad. Do the third, fourth and fifth characters in the first line say PNG ?

    Dave

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