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Participant
March 21, 2022
Answered

Can't open videos in Photoshop anymore.

  • March 21, 2022
  • 1 reply
  • 358 views

Hi, I just upgraded my computer to a 2021 MacBook Pro, running macOS Monterey 12.2.1 and Photoshop v 23.2.2

 

I just can't import any video file since I've been using this computer.

 

Any idea what can be the cause ?

Many thanks.

This topic has been closed for replies.
Correct answer Ged_Traynor

Hi

Does you computer have an Apple Silicon M1 chip, if so you'll need to run Photoshop under Rosetta, more info

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
March 21, 2022

Hi

Does you computer have an Apple Silicon M1 chip, if so you'll need to run Photoshop under Rosetta, more info

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

PaulDubAuthor
Participant
March 21, 2022

Thank you so much !