Participant

Answered

Can't render PNG image sequences in Photoshop

Forum|Forum|8 years ago
November 20, 2017
4 replies
10580 views

Hi-

I'm an animator and I frequently export my work from photoshop as PNG image sequences because I need my animation exported with an alpha channel. I've literally done this hundreds of times but for some reason now that option (as well as several other formats) are grayed out. I already updated photoshop, restarted my computer, and my file is set to RBG mode with an 8 bit channel. Anyone know how to fix this or why this might be happening?

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Correct answer davescm

HI checkout todays release 19.1 r.238

Dave

C

CuriosC1152

Inspiring

For those who are still experiencing problem make sure your file is in RGB mode. This solved my issue with PS CC2023

davescm

Community Expert

That is a different issue. The original post was due to a bug in PS2018 (v 19.0) and was resolved in v19.1

Dave

tinytaboo1971

Participant

Im an Animator at Brand New School in NYC. Im finding this same bug in the latest photoshop version.. Here is a plus one for this needing to be fixed by Adobe. This will definitely hinder photoshop animators.. Its a biggie

davescm

Correct answer

Community Expert

HI checkout todays release 19.1 r.238

Dave

L

learrocket

Participant

Yep, it works with the new update!

davescm

Community Expert

There is a bug in Photoshop v19.0 and 19.0.1. Adobe have acknowledged it.

From a frame timeline - PNG image sequence is available but using it gives a Program Error.

From a video timeline PNG is greyed out.

See here :

Photoshop CC 2018: PNG Image Sequence Export Not Working | Photoshop Family Customer Community

Dave

L

LA_80083Author

Participant

Oh okay- I just updated Photoshop last night to see if that would fix it but I didn't know about that. The odd thing is that I haven't updated Photoshop in a few months and that feature was working on my computer recently so I'm not sure why that would suddenly change on it's own, but if Adobe has acknowledged it I guess that's probably it and I'll have to wait until they fix it. That's a pretty devastating bug for animators but oh well. Thank you!

davescm

Community Expert

It seems only to affect PNG so the alternative formats still work in the meantime.

If you need PNG you can re-install CC2017 alongside CC2018 and use that to render

Dave

JJMack

Community Expert

I see if I have a Frame Animation I can render out a PNG sequence however if I convert that Frame Animation to a video TimeLine Png is grayed out like in your screen capture. If you have a video timeline try converting it into s frame animation.

JJMack

L

LA_80083Author

Participant

Ah that's interesting but I need to keep my animation layered in a video timeline so that it's still editable. That's a good workaround, though!

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