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Can't save any file on Photoshop 2020

New Here ,
Jun 25, 2020 Jun 25, 2020

Nermine_0-1593083075687.png

If anyone could help me. It keeps opening this window with no response, I tried to re-open the photoshop and redo the work and re-save and it is always the same.  

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Adobe
Adobe Employee ,
Jun 25, 2020 Jun 25, 2020

Hi there,

 

We're sorry about the trouble with Photoshop while trying to save the files. Would you mind sharing the version of Photoshop you are using along with your computers operating system?

 

Have you tried to re-install the application to check if that helps? You can also try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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Community Expert ,
Jun 25, 2020 Jun 25, 2020
LATEST

Does the document open or do you have to kill Photoshop because it hangs?

JJMack
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