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December 14, 2020
Question

Can't save document due to program error

  • December 14, 2020
  • 4 replies
  • 441 views

I've been working on photoshop for the last to days and I cannot save my documents.

Everything is fine until I use the free transform tool, once I've used this tool I cannot save my document "Due to a program error".

I've looked online and the only solution I have found is to disable the generator in prefrences. This was already disabled when I looked.

 

Any help?

This topic has been closed for replies.

4 replies

December 22, 2020

I'm having the same issue

contact support "Jennifer" and has no solution yet, other than disabling my graphic card, which is no option 

without it I can't use some PS features, like animated zoom

djuncheg117156386
Inspiring
December 22, 2020

Same things.

Disabling all except BG help. Quality of code in today adobe product its fantastical awefull.

Participant
December 22, 2020

I'm having the same issue

contact support "Jennifer" and has no solution yet, other than disabling my graphic card, which is no option 

without it I can't use some PS features, like animated zoom

 

djuncheg117156386
Inspiring
December 22, 2020

Thanks you. 

Looks like only peoples working about quality in adobe products its users of this buggy aps. 

Known Participant
December 14, 2020

The only solution I've found so far (from another post) is to disable all but the background layer, save, quit, and relaunch PS. From there, you should be able to continue.

December 14, 2020

Any idea if this issue is ever resolved? It works which is great but is this a permanent issue?

 

Known Participant
December 14, 2020

There are many people reporting the same issue so hopefully it will be fixed in the next update.