Skip to main content
N
nataliew70028674
Participant
May 14, 2018
Answered

Can't save file as JPEG because there isn't enough RAM

  • May 14, 2018
  • 4 replies
  • 18331 views

Hello, so my computer won't let me save my photo as a JPEG because there isn't enough memory (RAM) yet I have 232GB space on my hard drive and the PSD file is only 76 MB. I've managed to save this as a tiff file but I really need it as a JPEG, what can I do?

This topic has been closed for replies.
Correct answer

I can't go to that it gives an error. I wish I knew what to do.


Try this to see if it help

Invalid Numeric Entry - An integer between 96 and 8 is required

Adjust the value data to correspond to the amount of RAM you have installed

4 replies

D
Community Expert
DeanUtianCommunity Expert
Community Expert
May 14, 2018

This has come up before.


What settings and type of JPG are you saving as - Baseline Standard or Baseline Optimized? In another post, a person with Baseline Optimized was getting a RAM issue which did not happen with Baseline Standard.

Baseline Standard is generally what you should use.

    Theresa J
    Community Expert
    Theresa JCommunity Expert
    Community Expert
    May 14, 2018

    What method are you using to save the file as a jpeg? Is the image 8bit or 16bit? Do you have this problem with all images, or just this one? Can you post a screen shot of the error message?

    N
    nataliew70028674Author
    Participant
    May 14, 2018

    Hi, originally I was just pressing file, save as, then save as JPEG baseline standard, and then it would come up with the message saying there was no memory (RAM), but now after pressing save it comes up with the message straight away. The image is 16 bit and nothing else will save either.

    cinziamarotta
    cinziamarotta
    Participating Frequently
    May 14, 2018

    How many history states and cash levels did you set up in your preferences?

    Try History 50

    Cache levels 4

    And see here: 

    Performance preferences in Photoshop https://helpx.adobe.com/it/photoshop/kb/optimize-photoshop-cc-performance.html

    N
    nataliew70028674Author
    Participant
    May 14, 2018

    Hi, I've never done that before so I have no idea what that does, but I can't do it anyway because a message keeps popping up saying "An integer between 96 and 8 is required. Closest value is inserted."

      T
      tabby3699
      Participant
      May 19, 2018

      Mine is doing the same thing. Did you figure it out? I have no idea what to do...

      A
      Anonymous
      May 14, 2018

      Hi

      What version of Photoshop and OS do you have and system specs would help, space on the hard drive has nothing to do the RAM how much RAM do you actually have

      N
      nataliew70028674Author
      Participant
      May 14, 2018

      Hi, I have the Photoshop CC 2015.5 on Windows 10. How do you check how much RAM you have?

      D
      Community Expert
      DeanUtianCommunity Expert
      Community Expert
      May 14, 2018

      From the Edit menu at the top - select Edit > Preferences > Performance...

      You should see the window similar to the image below. It displays Available RAM and the ability to set how much Photoshop uses. If you change the amount of RAM for Photoshop, close and then restart as for it to take effect.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices