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Participant
February 21, 2017
Question

Can't save JPG or PNG due to Generator error

  • February 21, 2017
  • 1 reply
  • 224 views

Half of the time I cannot save photos because I will receive an error stating there is a problem with the generator. I've restarted my computer. I uninstalled it last week and it worked for around 24 hours before it showed up again. This keeps delaying my work so I would appreciate any help I can receive.

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1 reply

Mohit Goyal
Community Manager
Community Manager
March 20, 2017

Hi CrimsonPhoenixCreations,

Please refer the below troubleshooting link.

Error: "There is a problem with Generator" occurs when launching Photoshop

Thanks,

Mohit