Can't see Beta app in adobe creative cloud

Forum|Forum|3 years ago
October 4, 2022
1 reply
1151 views

Why in my adobe creative cloud I can't see the Beta App on both computers Windows and Mac?

I was used to using Photoshop (Beta) 24.1 and now the category Beta is not showing anymore, how can I fix this, please?

This topic has been closed for replies.

kglad

Community Expert

that beta may not exist anymore. eg, it went to full release.

your computers may not support that beta (which seems unlikely if they supported it previously)

your cc app may need to be reset.

to reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

bottomline: the first suggestion is the most likely.

in any case, why do you need to see it in your cc desktop app? are you having trouble opening it? did you uninstall it and now want to reinstall it? something else?

M

MarisaThieleAuthor

Participant

Thank you for replying kglad!

Previously I had in categories (CC Desktop App) an option (Beta) to access and open beta versions for apps (e.g. Photoshop 24.1.0) that has some cool features I want to explore. Now I can only open the official version 23.5.1 on it.

In my Windows machine that's not an issue as I have the Beta version installed and I can access it through other shortcuts. The problem for me is that, in my MacOS machine, I don't have it installed and there is no Beta category to open it! 😞

kglad

Community Expert

i see the same thing as you: a few days ago i saw ps beta in my cc app (but didn't install it).

after a recent update to the cc app ps beta is gone.

there was a recent update to ps, too. does that update do everything the beta did?

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