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Can't see document/window bar - Photoshop 21.0.2 on Windows 10

New Here ,
Dec 17, 2019 Dec 17, 2019

Hello! I have a problem. Whenever I open a document in photoshop I can't see the window/document bar which shows how many documents I have open and which one I'm working on. I also can't see the bar at the top, where you can click for example "Edit" and get a dropdown menu (it might be called something, I'm fairly new to photoshop). I can however still click the different options, but the bar appear invisible. Instead I just see right through to the starting menu in photoshop where you can see your cloud documents and more.Screenshot.pngI can still see the dropdown menu when I click it.I can still see the dropdown menu when I click it.

 

I use Adobe 2020 version 21.0.2 on a Windows 10 HP Pavilion Laptop 15-cd0xx

 

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Adobe
Adobe Employee ,
Dec 17, 2019 Dec 17, 2019

Hi there,

That shouldn't be happening, let's make it right. Could you please try resetting the preferences of Photoshop and let us know if it helps? https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

 

Regards,

Sahil

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New Here ,
Dec 17, 2019 Dec 17, 2019

Hello! It didn't work. This is how it looks like when I open a document now.

 

Screenshot3.png

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New Here ,
Dec 20, 2019 Dec 20, 2019

I have the same problem. Nothing seems to work for me either.

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Community Expert ,
Dec 20, 2019 Dec 20, 2019

The Options bar is covering the menu bar.

Grab it with the mouse to the left of the Home icon, and drag it down until you see a blue line, then release the mouse button, and it will dock below the menu bar.

 

PS-options-bar.png

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New Here ,
Dec 20, 2019 Dec 20, 2019
LATEST

That did not work for me... I even turned off my options bar. Still have the problem.

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