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can't start Photoshop app

New Here ,
Aug 22, 2021 Aug 22, 2021

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My photoshop app on Windows will not open at all.  I was just using it yesterday, but today it will not open at all.  What is the solution?  I click the icon and it spins but does not open the app at all.  I am a professional photographer and need a solution to this problem quickly.  

 

Thanks.

 

Is there a support line that I can call or email?  I cannot find any technical support numbers or emails on this page.  

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Adobe Community Professional ,
Aug 22, 2021 Aug 22, 2021

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Can you open it directly from the exe file in Program files?

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New Here ,
Aug 22, 2021 Aug 22, 2021

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Screenshot (68).png

If this is correct application file then it does not open from the Program files either.

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Adobe Community Professional ,
Aug 22, 2021 Aug 22, 2021

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

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New Here ,
Aug 22, 2021 Aug 22, 2021

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193G free of 475G Lenovo Idea pad Flexpro 13KB Intel Core 7 8th Gen

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Adobe Community Professional ,
Aug 23, 2021 Aug 23, 2021

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LATEST

You may need to uninstall, use the Cleaner Tool, and reinstall:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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