Can't type letters or numbers into color picker hex field

[arabiancamel]

I have photoshop cs6. When I open color picker and try to type in a hex color code, only the letters from the left side my keyboard work. If I try to type anything from g on over to the right, I just hear "beep" "beep" "beep" and nothing gets entered.  I've uninstalled and reinstalled photoshop. I've reset all tools.  I've reset preferences to default.  I can't choose a color because it won't let me input letters or numbers.  Weirdest thing ever.  I can input a, s, d, f and letters from that side of the keyboard, it works. But nothing beyond that (to the right) works. Just get "beep" and nothing inputs. I can type text on a document fine. Only happens when using the color picker. Any ideas?

[JRfromPTC]

Maybe share a screenshot if you can. Or video would be best. But a screenshot would help.

[davescm · Accepted solution]

What letters are you trying to type - the only valid letters in hex are "a" through to "f" and they are all on the left of the keyboard.

Hex is 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 ......etc through to FF

Dave

[arabiancamel]

Thank davescm!!!  I was trying to enter yellow as f9gf00 because I got that color from this page #15 https://designschool.canva.com/blog/website-color-schemes/ . I didn't even think about that G not being a hex code letter. So it must be F9CF00 not F9GF00.  I feel like the stupidest person ever....Wow.  Thanks for pointing that out.

[davescm]

No problem - glad you got sorted

Dave