Can't uninstall PS2023 after installing PS2024

Forum|Forum|2 years ago
February 18, 2024
4 replies
5813 views

Clicking on the Application folder the "unistall" option, PS2023 (24.1.0) doesn't uninstall (on CC). How can I do to uninstall it? Thanks

macOS

S

stevec56009957Author

Participant

Thanks everybody, I've found the solution:

- reinstall the older version from CC (it doesn't affect the most recent version already installed)

- uninstall it immeditaly after from CC (and not from the unistall option in Finder)

D Fosse

Community Expert

Which again confirms what we've been saying all along. Do all installs/uninstalls/updates from the CC desktop app. That's what it's there for.

H

Heidi_Lawson2837

Participant

This works until the old versions become unavailable to donwload on the CC desktop app. I'm trying to install the 2022 and 2023 versions so I can then delete them in the CC app, but they're not available. Now what should I do?

Jeff Arola

Community Expert

What happens when you click Uninstall Adobe Photoshop 2023 in

/Applications/Adobe Photoshop 2023?

If you right click on Uninstall Adobe Photoshop 2023 and click Show Original does that take you to an Uninstall folder with the item highlighted?