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Participant
August 28, 2021
Answered

can't update to Photoshop v22.5

  • August 28, 2021
  • 1 reply
  • 299 views

Here's the message I get and my current app won't open:

I'm on a 2014 macbook pro running Catalina

 

This topic has been closed for replies.
Correct answer J453

It's a background process that is wedged. Easiest workaround is simply restart the computer and try the update again. If you're familiar with Activity Monitor, you can launch that and look in the processes section and force quit it, but it's kind of tricky if you're not famiar with doing that.

1 reply

J453Correct answer
Legend
August 28, 2021

It's a background process that is wedged. Easiest workaround is simply restart the computer and try the update again. If you're familiar with Activity Monitor, you can launch that and look in the processes section and force quit it, but it's kind of tricky if you're not famiar with doing that.

Participant
September 5, 2021

Thank you!