Can't use 3D in Photoshop CC

Report · Oct 10, 2013

I've been trying to use 3D in Photoshop with either a Smart object or text converted to a shape but the 3D options are all grey'd out. Is there a preference I don't have setup properly? My computer is a MacBook Pro w/Retina display and 16gb of ram.

Report · Apr 14, 2024

@Fernando36720463k4x7 3D is being removed from Photoshop. If you need 3D to edit an older file then you will need to use v22.2.

Dave

Report · Jul 28, 2018

thanks so very much

Report · Aug 21, 2018

Thanks for help

Report · Oct 01, 2018

Hello Adobe staff (:

I am also experiencing problems with my Ps app. I can not select any of the 3D edits nor am I able to check the 'Use Graphic Processors' box in the performance tab 😞

My image I am trying to edit with the 3D tab is in RGB mode.

This is my Photoshop info:

Adobe Photoshop Version: 19.1.6 20180808.r.398 2018/08/08: 1185588 x64

Number of Launches: 12

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.17134.1

System architecture: Intel CPU Family:6, Model:7, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1

Physical processor count: 2

Processor speed: 2527 MHz

Built-in memory: 4085 MB

Free memory: 2600 MB

Memory available to Photoshop: 3715 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 128K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=900, right=1600

OpenGL Drawing: Disabled.

OpenGL Allow Old GPUs: Not Detected.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumNativeGPUs=0

License Type: Subscription

Serial number: 90970027218634142164

GUIDBucket:

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

Temporary file path: C:\Users\Owner\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 232.3G, 177.1G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:

A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112

ACE.dll ACE 2017/11/22-18:28:12 79.589342 79.589342

AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146

AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0

AdobeOwl.dll Adobe Owl 5.2.11

AdobePDFL.dll PDFL 2017/10/31-06:12:59 79.250229 79.250229

AdobePIP.dll Adobe Product Improvement Program 7.4.1.109.46827

AdobeSVGAGM.dll AdobeSVGAGM 79.588619 79.588619

AdobeXMP.dll Adobe XMP Core 2017/07/13-01:06:39 79.160924 79.160924

AdobeXMPFiles.dll Adobe XMP Files 2017/07/13-01:06:39 79.160924 79.160924

AdobeXMPScript.dll Adobe XMP Script 2017/07/13-01:06:39 79.160924 79.160924

adobe_caps.dll Adobe CAPS 10,0,0,6

AGM.dll AGM 2017/11/22-18:28:12 79.589342 79.589342

ahclient.dll AdobeHelp Dynamic Link Library 3.0.0.6

AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279

amtlib.dll AMTLib (64 Bit) 10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8) 1.000000

ARE.dll ARE 2017/11/22-18:28:12 79.589342 79.589342

AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390

AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390

Bib.dll BIB 2017/11/22-18:28:12 79.589342 79.589342

BIBUtils.dll BIBUtils 2017/11/22-18:28:12 79.589342 79.589342

boost_date_time.dll photoshopdva 11.1.0

boost_filesystem.dll photoshopdva 11.1.0

boost_signals.dll photoshopdva 11.1.0

boost_system.dll photoshopdva 11.1.0

boost_threads.dll photoshopdva 11.1.0

cg.dll NVIDIA Cg Runtime 3.0.00007

cgGL.dll NVIDIA Cg Runtime 3.0.00007

CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1

CoolType.dll CoolType 2017/11/22-18:28:12 79.589342 79.589342

CRClient.dll Adobe Crash Reporter Client DLL 1.6.3.0

dnssd.dll Bonjour 3,0,0,2

dvaaudiodevice.dll photoshopdva 11.1.0

dvacore.dll photoshopdva 11.1.0

dvacrashhandler.dll Adobe Audition CC 2017 10.0.0

dvamarshal.dll photoshopdva 11.1.0

dvamediatypes.dll photoshopdva 11.1.0

dvametadata.dll photoshopdva 11.1.0

dvametadataapi.dll photoshopdva 11.1.0

dvametadataui.dll photoshopdva 11.1.0

dvaplayer.dll photoshopdva 11.1.0

dvatransport.dll photoshopdva 11.1.0

dvaui.dll photoshopdva 11.1.0

dvaunittesting.dll photoshopdva 11.1.0

dynamiclink.dll photoshopdva 11.1.0

ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1150526 81.1150526

icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

igestep30.dll IGES Reader 9.3.0.113

imslib.dll IMSLib DLL 10.0.0.22

JP2KLib.dll JP2KLib 2017/10/31-01:22:04 79.268591 79.268591

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0

LogSession.dll LogSession 7.4.1.109.46827

mediacoreif.dll photoshopdva 11.1.0

MPS.dll MPS 2017/10/31-01:22:04 79.588396 79.588396

pdfsettings.dll Adobe PDFSettings 1.04

Photoshop.dll Adobe Photoshop CC 2018 19.1.6

Plugin.dll Adobe Photoshop CC 2018 19.1.6

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 8.5.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 8.5.0.87

PSArt.dll Adobe Photoshop CC 2018 19.1.6

PSCloud.dll 1.0.0.1

PSViews.dll Adobe Photoshop CC 2018 19.1.6

SCCore.dll ScCore 2017/08/31-12:13:14 81.1150526 81.1150526

SVGRE.dll SVGRE 79.586793 79.586793

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0

tbb.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

TfFontMgr.dll FontMgr 9.3.0.113

TfKernel.dll Kernel 9.3.0.113

TFKGEOM.dll Kernel Geom 9.3.0.113

TFUGEOM.dll Adobe, UGeom© 9.3.0.113

updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1

VulcanControl.dll Vulcan Application Control Library 5.3.0.16

VulcanMessage5.dll Vulcan Message Library 5.3.0.16

WinRTSupport.dll Adobe Photoshop Windows RT Support 19.0.0.0

WRServices.dll WRServices Thu June 21 2017 12:26:24 Build 0.22473 0.22473

wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”

Accented Edges 19.1.6 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 19.1.6 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 19.1.6 - from the file “Filter Gallery.8bf”

Average 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Average.8bf”

Bas Relief 19.1.6 - from the file “Filter Gallery.8bf”

BMP 19.1.6 - from the file “Standard MultiPlugin.8bf”

Camera Raw 10.5 - from the file “Camera Raw.8bi”

Camera Raw Filter 10.5 - from the file “Camera Raw.8bi”

Chalk && Charcoal 19.1.6 - from the file “Filter Gallery.8bf”

Charcoal 19.1.6 - from the file “Filter Gallery.8bf”

Chrome 19.1.6 - from the file “Filter Gallery.8bf”

Cineon 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Cineon.8bi”

Clouds 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Clouds.8bf”

Collada 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”

Color Halftone 19.1.6 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 19.1.6 - from the file “Filter Gallery.8bf”

CompuServe GIF 19.1.6 - from the file “Standard MultiPlugin.8bf”

Conté Crayon 19.1.6 - from the file “Filter Gallery.8bf”

Craquelure 19.1.6 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 19.1.6 - from the file “Standard MultiPlugin.8bf”

Crosshatch 19.1.6 - from the file “Filter Gallery.8bf”

Crystallize 19.1.6 - from the file “Standard MultiPlugin.8bf”

Cutout 19.1.6 - from the file “Filter Gallery.8bf”

Dark Strokes 19.1.6 - from the file “Filter Gallery.8bf”

De-Interlace 19.1.6 - from the file “Standard MultiPlugin.8bf”

Dicom 19.1.6 - from the file “Dicom.8bi”

Difference Clouds 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Clouds.8bf”

Diffuse Glow 19.1.6 - from the file “Filter Gallery.8bf”

Displace 19.1.6 - from the file “Standard MultiPlugin.8bf”

Dry Brush 19.1.6 - from the file “Filter Gallery.8bf”

Eazel Acquire 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “EazelAcquire.8ba”

Entropy 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”

Export Color Lookup Tables 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Export3DLUT.8be”

Extrude 19.1.6 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “FastCore.8bx”

Fibers 19.1.6 - from the file “Standard MultiPlugin.8bf”

Film Grain 19.1.6 - from the file “Filter Gallery.8bf”

Filter Gallery 19.1.6 - from the file “Filter Gallery.8bf”

Flash 3D 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”

Fresco 19.1.6 - from the file “Filter Gallery.8bf”

Glass 19.1.6 - from the file “Filter Gallery.8bf”

Glowing Edges 19.1.6 - from the file “Filter Gallery.8bf”

Google Earth 4 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”

Grain 19.1.6 - from the file “Filter Gallery.8bf”

Graphic Pen 19.1.6 - from the file “Filter Gallery.8bf”

Halftone Pattern 19.1.6 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “HalideBottlenecks.8bx”

HDRMergeUI 19.1.6 - from the file “HDRMergeUI.8bf”

HSB/HSL 19.1.6 - from the file “Standard MultiPlugin.8bf”

IFF Format 19.1.6 - from the file “Standard MultiPlugin.8bf”

IGES 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”

Ink Outlines 19.1.6 - from the file “Filter Gallery.8bf”

JPEG 2000 19.1.6 - from the file “JPEG2000.8bi”

Kurtosis 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”

Lens Blur 19.1.6 - from the file “Lens Blur.8bf”

Lens Correction 19.1.6 - from the file “Lens Correction.8bf”

Lens Flare 19.1.6 - from the file “Standard MultiPlugin.8bf”

Liquify 19.1.6 - from the file “Liquify.8bf”

Matlab Operation 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “ChannelPort.8bf”

Maximum 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”

Mean 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”

Measurement Core 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “MeasurementCore.8me”

Median 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”

Mezzotint 19.1.6 - from the file “Standard MultiPlugin.8bf”

Minimum 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”

MMXCore Routines 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “MMXCore.8bx”

Mosaic Tiles 19.1.6 - from the file “Filter Gallery.8bf”

Multiprocessor Support 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “MultiProcessor Support.8bx”

Neon Glow 19.1.6 - from the file “Filter Gallery.8bf”

Note Paper 19.1.6 - from the file “Filter Gallery.8bf”

NTSC Colors 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “NTSC Colors.8bf”

Ocean Ripple 19.1.6 - from the file “Filter Gallery.8bf”

OpenEXR 19.1.6 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 19.1.6 - from the file “Filter Gallery.8bf”

Palette Knife 19.1.6 - from the file “Filter Gallery.8bf”

Patchwork 19.1.6 - from the file “Filter Gallery.8bf”

Paths to Illustrator 19.1.6 - from the file “Standard MultiPlugin.8bf”

PCX 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “PCX.8bi”

Photocopy 19.1.6 - from the file “Filter Gallery.8bf”

Photoshop 3D Engine 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Photoshop3DEngine.8bi”

Photoshop Touch 19.0 - from the file “PSDX.8bi”

Picture Package Filter 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “ChannelPort.8bf”

Pinch 19.1.6 - from the file “Standard MultiPlugin.8bf”

Pixar 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Pixar.8bi”

Plaster 19.1.6 - from the file “Filter Gallery.8bf”

Plastic Wrap 19.1.6 - from the file “Filter Gallery.8bf”

PLY 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”

Pointillize 19.1.6 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 19.1.6 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “PBM.8bi”

Poster Edges 19.1.6 - from the file “Filter Gallery.8bf”

PRC 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”

Radial Blur 19.1.6 - from the file “Standard MultiPlugin.8bf”

Radiance 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Radiance.8bi”

Range 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”

Render Color Lookup Grid 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Export3DLUT.8be”

Reticulation 19.1.6 - from the file “Filter Gallery.8bf”

Ripple 19.1.6 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 19.1.6 - from the file “Filter Gallery.8bf”

Save for Web 19.1.6 - from the file “Save for Web.8be”

ScriptingSupport 19.1.6 - from the file “ScriptingSupport.8li”

Shake Reduction 19.1.6 - from the file “Shake Reduction.8bf”

Shear 19.1.6 - from the file “Standard MultiPlugin.8bf”

Skewness 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”

Smart Blur 19.1.6 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 19.1.6 - from the file “Filter Gallery.8bf”

Solarize 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Solarize.8bf”

Spaces 19.1.6 - from the file “Spaces.8li”

Spatter 19.1.6 - from the file “Filter Gallery.8bf”

Spherize 19.1.6 - from the file “Standard MultiPlugin.8bf”

Sponge 19.1.6 - from the file “Filter Gallery.8bf”

Sprayed Strokes 19.1.6 - from the file “Filter Gallery.8bf”

Stained Glass 19.1.6 - from the file “Filter Gallery.8bf”

Stamp 19.1.6 - from the file “Filter Gallery.8bf”

Standard Deviation 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”

STL 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”

Sumi-e 19.1.6 - from the file “Filter Gallery.8bf”

Summation 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”

Targa 19.1.6 - from the file “Standard MultiPlugin.8bf”

Texturizer 19.1.6 - from the file “Filter Gallery.8bf”

Tiles 19.1.6 - from the file “Standard MultiPlugin.8bf”

Torn Edges 19.1.6 - from the file “Filter Gallery.8bf”

Twirl 19.1.6 - from the file “Standard MultiPlugin.8bf”

U3D 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”

Underpainting 19.1.6 - from the file “Filter Gallery.8bf”

Vanishing Point 19.1.6 - from the file “VanishingPoint.8bf”

Variance 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”

Virtual Reality Modeling Language | VRML 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”

Water Paper 19.1.6 - from the file “Filter Gallery.8bf”

Watercolor 19.1.6 - from the file “Filter Gallery.8bf”

Wave 19.1.6 - from the file “Standard MultiPlugin.8bf”

Wavefront|OBJ 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”

WIA Support 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “WIASupport.8li”

Wind 19.1.6 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “WBMP.8bi”

ZigZag 19.1.6 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

com.adobe.inapp.purchase 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_15_144\purchaseStock.html”

com.adobe.Butler.backend 2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

Libraries 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_15_144\index.html”

New Document 2.2.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.2.1\fnft.html?v=2.2.1.30”

com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_15_144\purchaseTypekit.html”

Start 2.3.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.3.0\index.html?v=2.3.0.58”

Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

Report · Oct 02, 2018

Hi

It appears Photoshop is not recognizing your GPU, you need to find out which GPU your system has whether it's an AMD, Nvidia or Intel and download the latest drivers.

Perhaps you could provide the exact model of your system and we may be able to help

Report · Oct 02, 2018

I accidentally replied to the whole comment.

Lol. I hope you can see my reply right underneath this post vvv

Report · Oct 02, 2018

Hi

Can you go into Device Manager and check the Display adapter

Report · Oct 02, 2018

Report · Oct 02, 2018

Hi

You don't have a supported GPU to run the 3D features

Report · Oct 02, 2018

Is that also why I’m unable check the ‘Use Graphic Processor‘ box?

Report · Oct 02, 2018

Yep, take a look here

Photoshop graphics processor (GPU) card FAQ

You need a GPU with a minimum of 512 MB of RAM

Report · Oct 02, 2018

I see! Awh man.

well thank you so much for all your help!! (:

Report · Oct 02, 2018

I haven't seen a PC with a Floppy Disk drive in a very long time, so maybe it's time for an upgrade.

Report · Nov 28, 2018

I can click on 3D but I keep getting an error, but I'm pretty sure my laptop meets the requirements. Could you take a look at my system? Thanks!

Adobe Photoshop Version: 20.0.0 20180920.r.24 2018/09/20: 1193433 x64

Number of Launches: 343

Operating System: Mac OS 10.12.6

System architecture: Intel CPU Family:6, Model:6, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 2200 MHz

Built-in memory: 16384 MB

Free memory: 8788 MB

Memory available to Photoshop: 13530 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Enabled.

Touch Bar Property Feedback: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Photoshop crashed on 3/8/18 at 8:58:47 AM (GetImageViewResourceSharingGLContext)

Display: 1

Main Display

High DPI Monitor

Display Bounds: top=0, left=0, bottom=900, right=1440

Display: 2

Display Bounds: top=-1440, left=-551, bottom=0, right=2009

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Normal

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=1

glgpu[0].GLVersion="2.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1536

glgpu[0].GLName="Intel Iris Pro OpenGL Engine"

glgpu[0].GLVendor="Intel Inc."

glgpu[0].GLVendorID=32902

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel Iris Pro OpenGL Engine"

glgpu[0].GLRendererID=16925954

glgpu[0].HasGLNPOTSupport=1

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2 (May 26 2017 12:59:48)"

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=1536

clgpu[0].CLName="Iris Pro"

clgpu[0].CLVendor="Intel"

clgpu[0].CLVendorID=16925952

clgpu[0].CLDriverVersion="1.2(Jun 15 2017 18:45:12)"

clgpu[0].CLBandwidth=3.25019e+10

clgpu[0].CLCompute=88.8672

nativegpu[0].NativeName="Intel Iris Pro Graphics"

License Type: Subscription

Serial number: 91190622072244237643

GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off

Application folder: /Applications/Adobe Photoshop CC 2019/

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 232.6G, 80.1G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/Plug-ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Plug-ins/

Installed components:

AdbePM.framework AdbePM 3.0.00.377262 1.601805

adobe_caps.framework adobe_caps 11.0.0.14 1.584361

AdobeACE.framework AdobeACE 2.20.02.41706 79.600623

AdobeAGM.framework AdobeAGM 4.30.87.41706 79.600623

AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.41336 79.598424

AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.41336 79.598424

AdobeBIB.framework AdobeBIB 1.2.03.41706 79.600623

AdobeBIBUtils.framework AdobeBIBUtils 1.1.41706 79.600623

AdobeCoolType.framework AdobeCoolType 5.17.00.41706 79.600623

AdobeCrashReporter.framework AdobeCrashReporter 7.7.2

AdobeExtendScript.framework AdobeExtendScript 4.5.9.1 81.1157194

AdobeJP2K.framework AdobeJP2K 1.2.2.41336 79.271024

AdobeLinguistic.framework 23636

AdobeMPS.framework AdobeMPS 5.8.1.41653 79.600183

AdobeOwl.framework AdobeOwl 5.3.0

AdobePDFL.framework AdobePDFL 15.0.0.41785 79.301181

AdobePDFSettings.framework AdobePDFSettings 1.4

AdobePIP.framework AdobePIP 8.0.0.41.47939

AdobeScCore.framework AdobeScCore 4.5.9.1 81.1157194

AdobeSVGAGM.framework AdobeSVGAGM 1.0.41706 79.600623

AdobeSVGRE.framework AdobeSVGRE 6.0 79.600623

AdobeXMP.framework AdobeXMPCore 79.163499 79.163499

AdobeXMPFiles.framework AdobeXMPFiles 79.163499 79.163499

AdobeXMPScript.framework AdobeXMPScript 79.163499 79.163499

ahclient.framework ahclient 4.0.0.0

AIDE.framework AIDE 1.5.0.41688 79.600470

aif.framework aif 6.0.00.1 1.

boost_date_time.framework boost_date_time 12.1.0.0

boost_filesystem.framework boost_filesystem 12.1.0.0

boost_system.framework boost_system 12.1.0.0

boost_threads.framework boost_threads 12.1.0.0

Cg.framework NVIDIA Cg

CITThreading.framework

dvaaccelerate.framework dvaaccelerate 12.1.0.0

dvaappsupport.framework dvaappsupport 12.1.0.0

dvaaudiodevice.framework dvaaudiodevice 12.1.0.0

dvacore.framework dvacore 12.1.0.0

dvamarshal.framework dvamarshal 12.1.0.0

dvamediatypes.framework dvamediatypes 12.1.0.0

dvametadata.framework dvametadata 12.1.0.0

dvametadataapi.framework dvametadataapi 12.1.0.0

dvametadataUI.framework dvametadataUI 12.1.0.0

dvaplayer.framework dvaplayer 12.1.0.0

dvascripting.framework dvascripting 12.1.0.0

dvatransport.framework dvatransport 12.1.0.0

dvaui.framework dvaui 12.1.0.0

dvaunittesting.framework dvaunittesting 12.1.0.0

dynamiclink.framework dynamiclink 12.1.0.0

ICUConverter.framework ICUConverter 3.61 "gtlib_11.0" "." "22995"

ICUData.framework ICUData 3.61 "gtlib_11.0" "." "22995"

ICUUnicode.framework ICUUnicode 3.61 "gtlib_11.0" "." "22995"

k2.framework k2 1

LogSession.framework LogSession 8.0.0.41.47939

mediacoreif.framework mediacoreif 12.1.0.0

opencv2.framework opencv2 3.2.0

PlugPlugExternalObject.framework 9.2.1.39

PlugPlugOwl.framework PlugPlugOwl 9.2.1.39

WRServices.framework

Required plug-ins:

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

com.adobe.inapp.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_0_231/purchaseStock.html”

com.adobe.Butler.backend 2.1.1 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”

New Document 2.5.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-2.5.1/fnft.html?v=2.5.1.8”

Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_0_231/index.html”

com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html”

com.adobe.inapp.typekit.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_0_231/purchaseTypekit.html”

Home 2.5.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2019/index.html?v=2.5.2.15”

Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

Export As 4.6.3 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE

Report · Nov 28, 2018

Hi,

Can you post a screenshot of the error? And what Mac model is this?

thx,

steve

Report · May 13, 2019

how to check my doc if it rgb or not?

Report · Jul 14, 2021

Adobe Photoshop Version: 22.4.2 20210602.r.242 a4f6042 x64 Number of Launches: 8 Operating System: Mac OS 11.4.0 System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 2 Logical processor count: 4 Processor speed: 2300 MHz Built-in memory: 8192 MB Free memory: 4276 MB Memory available to Photoshop: 4507 MB Memory used by Photoshop: 100 % SAM SDK Version: 2.0.0-main.480 ACP.local Status: - SDK Version: 1.45.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.15.2.1 - Min Core Sync Required: 4.3.28.24 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 300 seconds Live Edit Client SDK Version: 3.80.01 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 128K Image cache levels: 4 Font Preview: Medium TextComposer: Latin ------- GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Intel(R) Iris(TM) Plus Graphics 640
GPUVendor: INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
VRAM: 1,610 MB
Required VRAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
GPU Allow Normal Mode: True GPU Allow Advanced Mode: True GPU Drawing Mode: Advanced Display: 1 Display Bounds: top=0, left=0, bottom=900, right=1440 High DPI Monitor Main Display Start sniffer 2021-07-14 11:01:01
sniffer -app=Photoshop -verbose=1 -comment=Photoshop Version: Adobe Photoshop 22.4.2 20210602.r.242 a4f6042 x64
# Photoshop Version: Adobe Photoshop 22.4.2 20210602.r.242 a4f6042 x64
Start platform native
# displays: 1
Display 0
Display: 69733568
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: ((0 0) -> (1,440 900), w=1,440, h=900)
Dimensions: (2,880 1,800)
Physical size: (285.75 179.294)
Pixel size: (0.0992187 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) Iris(TM) Plus Graphics 640 index=0 preferred=1)

# devices: 1
Device 0
Name: Intel(R) Iris(TM) Plus Graphics 640
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: EMBEDDED
# attached displays: 1
69733568
GPU accessible RAM: 1,610 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 1,610 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native

Start platform OpenGL
# displays: 1
Display 0
Display: 69733568
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: ((0 0) -> (1,440 900), w=1,440, h=900)
Dimensions: (2,880 1,800)
Physical size: (285.75 179.294)
Pixel size: (0.0992187 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16925958 index=0 preferred=1)

# devices: 1
Device 0
Name: Intel(R) Iris(TM) Plus Graphics 640
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
69733568
GPU accessible RAM: 1,536 MB
VRAM: 1,536 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 INTEL-16.4.5)
Device version: 2.1 (2.1 INTEL-16.4.5)
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16925958
Display mask: 255
End platform OpenGL

Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Intel(R) Iris(TM) Plus Graphics 640
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,610 MB
VRAM: 1,610 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (May 8 2021 03:14:28))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 29 GB / s
Compute score: 150.905
Device name string: Intel(R) Iris(TM) Plus Graphics 640
Device vendor string: Intel Inc.
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL

End sniffer 2021-07-14 11:01:01
------- GPU
License Type: Subscription Serial number: 94070705282592966087 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2021/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 112.7G, 69.8G free Required Plugins folder: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2021/Plug-ins/ Installed components: dvametadata.framework dvametadata 14.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.dabacbb 79.dabacbb ICUUnicode.framework ICUUnicode 12.1.d22a981 ICUConverter.framework ICUConverter 12.1.d22a981 AdobeCrashReporter.framework AdobeCrashReporter 10.1.4 boost_system.framework boost_system 14.0.0.0 AdobeACE.framework AdobeACE 2.20.2 79.058b66a. dvanet.framework dvanet 14.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 14.0.0.0 dvascripting.framework dvascripting 14.0.0.0 dvaappsupport.framework dvaappsupport 14.0.0.0 dvaunittesting.framework dvaunittesting 14.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.9.2 79.d85f1ec. AIDE.framework AIDE 1.5.0 79.3c4373a boost_chrono.framework boost_chrono 14.0.0.0 dynamiclink.framework dynamiclink 14.0.0.0 dvaaccelerate.framework dvaaccelerate 14.0.0.0 dvametadataUI.framework dvametadataUI 14.0.0.0 boost_filesystem.framework boost_filesystem 14.0.0.0 AdobeBIB.framework AdobeBIB 1.2.3 79.058b66a. AdobeXMPFiles.framework AdobeXMPFiles 79.dabacbb 79.dabacbb AdobeLinguistic.framework 14.3.0.4a21dc2 dvaplayer.framework dvaplayer 14.0.0.0 PlugPlugOwl.framework PlugPlugOwl 10.1.0.15 libzip.framework libzip 14.0.0.0 AdobeAGM.framework AdobeAGM 4.30.87 79.058b66a. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 6.0.0 79.66dd0cd. AdobePDFL.framework AdobePDFL 15.0.0 79 . ecac319 dvavulcansupport.framework dvavulcansupport 14.0.0.0 dvacore.framework dvacore 14.0.0.0 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.9.2 79.d85f1ec. dvatransport.framework dvatransport 14.0.0.0 AdobeXMP.framework AdobeXMPCore 79.dabacbb 79.dabacbb AdobeJP2K.framework AdobeJP2K 1.2.4 79.a664172 dvaaudiodevice.framework dvaaudiodevice 14.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 10.1.0.15 utest.framework utest 14.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 1.0.0 79.abfb21f. dvametadataapi.framework dvametadataapi 14.0.0.0 WRServices.framework WRServices 16.1.0 16.1.0.0 AdobeBIBUtils.framework AdobeBIBUtils 1.1.1 79.058b66a. boost_threads.framework boost_threads 14.0.0.0 AdobeCoolType.framework AdobeCoolType 5.17.0 79.058b66a. boost_regex.framework boost_regex 14.0.0.0 boost_program_options.framework boost_program_options 14.0.0.0 dvamediatypes.framework dvamediatypes 14.0.0.0 AdbePM.framework AdbePM 5.5.00.377282 1.629038 boost_date_time.framework boost_date_time 14.0.0.0 dynamic-torqnative.framework Torq Native uxp-5.0.3.86 AdobeMPS.framework AdobeMPS 5.8.1.48740 79.27c2bd3 dvaui.framework dvaui 14.0.0.0 ICUData.framework ICUData 12.1.d22a981 dvamarshal.framework dvamarshal 14.0.0.0 Unified Extensibility Platform uxp-5.0.3.86 Required plugins: Accented Edges 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 22.4.2, © 2014-2021 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 22.4 © 1993-2021 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 13.3 (807), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 13.3 (807), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 22.4 © 2002-2021 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 22.4 © 1993-2021 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 22.4 © 2003-2021 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 22.4 © 2003-2021 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 22.4 © 1993-2021 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 22.4 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 22.4 © 2012-2021 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 22.4 © 1990-2021 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 22.4 © 2021 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 22.4, Copyright © 2002-2021 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 22.4 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 22.4 © 2001-2021 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 22.4 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 22.4.2, © 2002-2021 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 22.4.2, © 2002-2021 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 22.4.2, © 2001-2021 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 22.4 © 1993-2021 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 22.4 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 22.4 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 22.4 © 1993-2021 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 22.4 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 22.4 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 22.4 © 1990-2021 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 22.4 © 1990-2021 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 22.4 © 1993-2021 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 22.4 © 1989-2021 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 22.4 © 1993-2021 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 22.4 © 1989-2021 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 22.4 © 1989-2021 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 22.4 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 22.4 © 2003-2021 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 22.4 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 22.4 © 2012-2021 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 22.4.2, © 1999-2021 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 22.4, © 2002-2021 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 22.4.2, © 2014-2021 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 22.4 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 22.4 © 1993-2021 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 22.4, © 2015-2021 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 22.4 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 22.4 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 22.4 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 22.4 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 22.4.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 22.4 © 1989-2021 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 22.4.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 4.3.0.56 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-4.3.0/" CDO: 1.89.0
CmdN: 1.8.3
CDP: 1.112.0 Discover Panel (Loaded) 1.6.0.28 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.unifiedpanel/" ccx-timeline (Prepared) 2.6.37.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.timeline/" CCX Sharesheet UXP (Prepared) 19.1.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.sharesheet/" CC Libraries Panel (Prepared) 3.12.168.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.cclibrariespanel/" Photoshop UXP Export-As (Loaded) 5.5.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/" Photoshop In App Messaging (Loaded) 2.2.1.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.inAppMessaging/" Photoshop Personalization (Loaded) 2.0.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Plugins Panel (Prepared) 1.2.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.pluginspanel/" Neural Filters (Registered) 1.6.5.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.nfp.gallery/" Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/index.html” New Document 3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4” Home 2.16.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.16.0/index.html?v=2.16.0.8” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/extensions/capture/capture.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/extensions/stock-panel-licensing/index.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/manager.html” Installed TWAIN devices: NONE

Report · Mar 27, 2018

I am also having problems with the 3D functions not working, they are grayed out in Photoshop CC 2018 9subscription). I also have CC 2015 and CC2015.5 and all three the 3D options are grayed out and not working. The odd thing is I remember using the 3D functions sometime last year, I'm not a heavy user I only use the 3d function to extrude text, however, I have a project to do and none of the three photoshop applications will allow me to use the 3D options.

System Info:

Adobe Photoshop Version: 19.1.2 20180302.r.277 2018/03/02: 1160083 x64

Number of Launches: 21

Operating System: Windows 7 64-bit

Version: 7 SP1 6.1.7601.24059

System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 3392 MHz

Built-in memory: 16366 MB

Free memory: 2 MB

Memory available to Photoshop: 14546 MB

Memory used by Photoshop: 75 %

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Enabled.

Image tile size: 1028K

Image cache levels: 6

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1050, right=1680

Display: 2

Display Bounds: top=0, left=1680, bottom=1050, right=3360

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1024

glgpu[0].GLName="NVIDIA GeForce GTX 550 Ti"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLDriverVersion="23.21.13.9135"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="GeForce GTX 550 Ti/PCIe/SSE2"

glgpu[0].GLRendererID=4676

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

glgpu[0].GLDriverDate="20180323000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2"

clgpu[0].CLDeviceVersion="1.1 CUDA"

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=1024

clgpu[0].CLName="GeForce GTX 550 Ti"

clgpu[0].CLVendor="NVIDIA Corporation"

clgpu[0].CLVendorID=4318

clgpu[0].CLDriverVersion="391.35"

clgpu[0].CLBandwidth=7.6905e+10

clgpu[0].CLCompute=209.245

License Type: Subscription

Serial number: 96040207515759976303

GUIDBucket:

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

Temporary file path: C:\Users\User\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

L:\, 3.64T, 13.3G free

K:\, 931.5G, 528.8G free

J:\, 931.5G, 50.4G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:

A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112

ACE.dll ACE 2017/11/22-18:28:12 79.589342 79.589342

AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146

AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0

AdobeOwl.dll Adobe Owl 5.2.11

AdobePDFL.dll PDFL 2017/10/31-06:12:59 79.250229 79.250229

AdobePIP.dll Adobe Product Improvement Program 7.4.1.109.46827

AdobeSVGAGM.dll AdobeSVGAGM 79.588619 79.588619

AdobeXMP.dll Adobe XMP Core 2017/07/13-01:06:39 79.160924 79.160924

AdobeXMPFiles.dll Adobe XMP Files 2017/07/13-01:06:39 79.160924 79.160924

AdobeXMPScript.dll Adobe XMP Script 2017/07/13-01:06:39 79.160924 79.160924

adobe_caps.dll Adobe CAPS 10,0,0,6

AGM.dll AGM 2017/11/22-18:28:12 79.589342 79.589342

ahclient.dll AdobeHelp Dynamic Link Library 3.0.0.6

AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279

amtlib.dll AMTLib (64 Bit) 10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8) 1.000000

ARE.dll ARE 2017/11/22-18:28:12 79.589342 79.589342

AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390

AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390

Bib.dll BIB 2017/11/22-18:28:12 79.589342 79.589342

BIBUtils.dll BIBUtils 2017/11/22-18:28:12 79.589342 79.589342

boost_date_time.dll photoshopdva 11.1.0

boost_filesystem.dll photoshopdva 11.1.0

boost_signals.dll photoshopdva 11.1.0

boost_system.dll photoshopdva 11.1.0

boost_threads.dll photoshopdva 11.1.0

cg.dll NVIDIA Cg Runtime 3.0.00007

cgGL.dll NVIDIA Cg Runtime 3.0.00007

CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1

CoolType.dll CoolType 2017/11/22-18:28:12 79.589342 79.589342

CRClient.dll Adobe Crash Reporter Client DLL 1.6.3.0

dnssd.dll Bonjour 3,0,0,2

dvaaudiodevice.dll photoshopdva 11.1.0

dvacore.dll photoshopdva 11.1.0

dvacrashhandler.dll Adobe Audition CC 2017 10.0.0

dvamarshal.dll photoshopdva 11.1.0

dvamediatypes.dll photoshopdva 11.1.0

dvametadata.dll photoshopdva 11.1.0

dvametadataapi.dll photoshopdva 11.1.0

dvametadataui.dll photoshopdva 11.1.0

dvaplayer.dll photoshopdva 11.1.0

dvatransport.dll photoshopdva 11.1.0

dvaui.dll photoshopdva 11.1.0

dvaunittesting.dll photoshopdva 11.1.0

dynamiclink.dll photoshopdva 11.1.0

ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1150526 81.1150526

icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

igestep30.dll IGES Reader 9.3.0.113

imslib.dll IMSLib DLL 10.0.0.22

JP2KLib.dll JP2KLib 2017/10/31-01:22:04 79.268591 79.268591

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0

LogSession.dll LogSession 7.4.1.109.46827

mediacoreif.dll photoshopdva 11.1.0

MPS.dll MPS 2017/10/31-01:22:04 79.588396 79.588396

pdfsettings.dll Adobe PDFSettings 1.04

Photoshop.dll Adobe Photoshop CC 2018 19.1.2

Plugin.dll Adobe Photoshop CC 2018 19.1.2

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 8.5.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 8.5.0.87

PSArt.dll Adobe Photoshop CC 2018 19.1.2

PSCloud.dll 1.0.0.1

PSViews.dll Adobe Photoshop CC 2018 19.1.2

SCCore.dll ScCore 2017/08/31-12:13:14 81.1150526 81.1150526

SVGRE.dll SVGRE 79.586793 79.586793

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0

tbb.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

TfFontMgr.dll FontMgr 9.3.0.113

TfKernel.dll Kernel 9.3.0.113

TFKGEOM.dll Kernel Geom 9.3.0.113

TFUGEOM.dll Adobe, UGeom© 9.3.0.113

updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1

VulcanControl.dll Vulcan Application Control Library 5.3.0.16

VulcanMessage5.dll Vulcan Message Library 5.3.0.16

WinRTSupport.dll Adobe Photoshop Windows RT Support 19.0.0.0

WRServices.dll WRServices Thu June 21 2017 12:26:24 Build 0.22473 0.22473

wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

Accented Edges 19.1.2 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 19.1.2 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 19.1.2 - from the file “Filter Gallery.8bf”

Average 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Average.8bf”

Bas Relief 19.1.2 - from the file “Filter Gallery.8bf”

BMP 19.1.2 - from the file “Standard MultiPlugin.8bf”

Camera Raw 10.2 - from the file “Camera Raw.8bi”

Camera Raw Filter 10.2 - from the file “Camera Raw.8bi”

Chalk && Charcoal 19.1.2 - from the file “Filter Gallery.8bf”

Charcoal 19.1.2 - from the file “Filter Gallery.8bf”

Chrome 19.1.2 - from the file “Filter Gallery.8bf”

Cineon 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Cineon.8bi”

Clouds 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Clouds.8bf”

Collada 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

Color Halftone 19.1.2 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 19.1.2 - from the file “Filter Gallery.8bf”

CompuServe GIF 19.1.2 - from the file “Standard MultiPlugin.8bf”

Conté Crayon 19.1.2 - from the file “Filter Gallery.8bf”

Craquelure 19.1.2 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 19.1.2 - from the file “Standard MultiPlugin.8bf”

Crosshatch 19.1.2 - from the file “Filter Gallery.8bf”

Crystallize 19.1.2 - from the file “Standard MultiPlugin.8bf”

Cutout 19.1.2 - from the file “Filter Gallery.8bf”

Dark Strokes 19.1.2 - from the file “Filter Gallery.8bf”

De-Interlace 19.1.2 - from the file “Standard MultiPlugin.8bf”

Dicom 19.1.2 - from the file “Dicom.8bi”

Difference Clouds 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Clouds.8bf”

Diffuse Glow 19.1.2 - from the file “Filter Gallery.8bf”

Displace 19.1.2 - from the file “Standard MultiPlugin.8bf”

Dry Brush 19.1.2 - from the file “Filter Gallery.8bf”

Eazel Acquire 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “EazelAcquire.8ba”

Entropy 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

Export Color Lookup Tables 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Export3DLUT.8be”

Extrude 19.1.2 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “FastCore.8bx”

Fibers 19.1.2 - from the file “Standard MultiPlugin.8bf”

Film Grain 19.1.2 - from the file “Filter Gallery.8bf”

Filter Gallery 19.1.2 - from the file “Filter Gallery.8bf”

Flash 3D 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

Fresco 19.1.2 - from the file “Filter Gallery.8bf”

Glass 19.1.2 - from the file “Filter Gallery.8bf”

Glowing Edges 19.1.2 - from the file “Filter Gallery.8bf”

Google Earth 4 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

Grain 19.1.2 - from the file “Filter Gallery.8bf”

Graphic Pen 19.1.2 - from the file “Filter Gallery.8bf”

Halftone Pattern 19.1.2 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “HalideBottlenecks.8bx”

HDRMergeUI 19.1.2 - from the file “HDRMergeUI.8bf”

HSB/HSL 19.1.2 - from the file “Standard MultiPlugin.8bf”

IFF Format 19.1.2 - from the file “Standard MultiPlugin.8bf”

IGES 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

Ink Outlines 19.1.2 - from the file “Filter Gallery.8bf”

JPEG 2000 19.1.2 - from the file “JPEG2000.8bi”

Kurtosis 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

Lens Blur 19.1.2 - from the file “Lens Blur.8bf”

Lens Correction 19.1.2 - from the file “Lens Correction.8bf”

Lens Flare 19.1.2 - from the file “Standard MultiPlugin.8bf”

Liquify 19.1.2 - from the file “Liquify.8bf”

Matlab Operation 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “ChannelPort.8bf”

Maximum 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

Mean 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

Measurement Core 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “MeasurementCore.8me”

Median 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

Mezzotint 19.1.2 - from the file “Standard MultiPlugin.8bf”

Minimum 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

MMXCore Routines 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “MMXCore.8bx”

Mosaic Tiles 19.1.2 - from the file “Filter Gallery.8bf”

Multiprocessor Support 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “MultiProcessor Support.8bx”

Neon Glow 19.1.2 - from the file “Filter Gallery.8bf”

Note Paper 19.1.2 - from the file “Filter Gallery.8bf”

NTSC Colors 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “NTSC Colors.8bf”

Ocean Ripple 19.1.2 - from the file “Filter Gallery.8bf”

ON1 Develop 2017 11.6.0 - from the file “PerfectEnhanceProxy.8li”

ON1 Develop 2017 Filter 11.6.0 - from the file “PerfectEnhanceProxy.8li”

ON1 Develop 2018 12.1.1.0 - from the file “PerfectEnhanceProxy.8li”

ON1 Develop 2018 Filter 12.1.1.0 - from the file “PerfectEnhanceProxy.8li”

ON1 Effects 10 10.5.1 - from the file “PerfectEffects.8li”

ON1 Effects 10 Filter 10.5.1 - from the file “PerfectEffects.8li”

ON1 Effects 2017 11.6.0 - from the file “PerfectEffects.8li”

ON1 Effects 2017 Filter 11.6.0 - from the file “PerfectEffects.8li”

ON1 Effects 2018 12.1.1.0 - from the file “PerfectEffects.8li”

ON1 Effects 2018 Filter 12.1.1.0 - from the file “PerfectEffects.8li”

ON1 Enhance 10 10.5.1 - from the file “PerfectEnhanceProxy.8li”

ON1 Enhance 10 Filter 10.5.1 - from the file “PerfectEnhanceProxy.8li”

ON1 Portrait 10 10.5.1 - from the file “PerfectPortraitProxy.8li”

ON1 Portrait 10 Filter 10.5.1 - from the file “PerfectPortraitProxy.8li”

ON1 Resize 10 10.5.1 - from the file “PerfectResizeProxy.8li”

ON1 Resize 10 Engine Automation 10.5.1 - from the file “PerfectResizeProxy.8li”

ON1 Resize 10 Engine Filter 10.5.1 - from the file “PerfectResizeProxy.8li”

ON1 Resize 10 Filter 10.5.1 - from the file “PerfectResizeProxy.8li”

ON1 Resize 2017 11.6.0 - from the file “PerfectResizeProxy.8li”

ON1 Resize 2017 Engine Automation 11.6.0 - from the file “PerfectResizeProxy.8li”

ON1 Resize 2017 Engine Filter 11.6.0 - from the file “PerfectResizeProxy.8li”

ON1 Resize 2017 Filter 11.6.0 - from the file “PerfectResizeProxy.8li”

ON1 Resize 2018 12.1.1.0 - from the file “PerfectResizeProxy.8li”

ON1 Resize 2018 Engine Automation 12.1.1.0 - from the file “PerfectResizeProxy.8li”

ON1 Resize 2018 Engine Filter 12.1.1.0 - from the file “PerfectResizeProxy.8li”

ON1 Resize 2018 Filter 12.1.1.0 - from the file “PerfectResizeProxy.8li”

OpenEXR 19.1.2 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 19.1.2 - from the file “Filter Gallery.8bf”

Palette Knife 19.1.2 - from the file “Filter Gallery.8bf”

Patchwork 19.1.2 - from the file “Filter Gallery.8bf”

Paths to Illustrator 19.1.2 - from the file “Standard MultiPlugin.8bf”

PCX 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “PCX.8bi”

Photocopy 19.1.2 - from the file “Filter Gallery.8bf”

Photoshop 3D Engine 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Photoshop3DEngine.8bi”

Photoshop Touch 19.0 - from the file “PSDX.8bi”

Picture Package Filter 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “ChannelPort.8bf”

Pinch 19.1.2 - from the file “Standard MultiPlugin.8bf”

Pixar 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Pixar.8bi”

Plaster 19.1.2 - from the file “Filter Gallery.8bf”

Plastic Wrap 19.1.2 - from the file “Filter Gallery.8bf”

PLY 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

Pointillize 19.1.2 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 19.1.2 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “PBM.8bi”

Poster Edges 19.1.2 - from the file “Filter Gallery.8bf”

PRC 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

Radial Blur 19.1.2 - from the file “Standard MultiPlugin.8bf”

Radiance 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Radiance.8bi”

Range 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

Render Color Lookup Grid 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Export3DLUT.8be”

Reticulation 19.1.2 - from the file “Filter Gallery.8bf”

Ripple 19.1.2 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 19.1.2 - from the file “Filter Gallery.8bf”

Save for Web 19.1.2 - from the file “Save for Web.8be”

ScriptingSupport 19.1.2 - from the file “ScriptingSupport.8li”

Shake Reduction 19.1.2 - from the file “Shake Reduction.8bf”

Shear 19.1.2 - from the file “Standard MultiPlugin.8bf”

Skewness 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

Smart Blur 19.1.2 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 19.1.2 - from the file “Filter Gallery.8bf”

Solarize 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Solarize.8bf”

Spaces 19.1.2 - from the file “Spaces.8li”

Spatter 19.1.2 - from the file “Filter Gallery.8bf”

Spherize 19.1.2 - from the file “Standard MultiPlugin.8bf”

Sponge 19.1.2 - from the file “Filter Gallery.8bf”

Sprayed Strokes 19.1.2 - from the file “Filter Gallery.8bf”

Stained Glass 19.1.2 - from the file “Filter Gallery.8bf”

Stamp 19.1.2 - from the file “Filter Gallery.8bf”

Standard Deviation 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

STL 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

Sumi-e 19.1.2 - from the file “Filter Gallery.8bf”

Summation 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

Targa 19.1.2 - from the file “Standard MultiPlugin.8bf”

Texturizer 19.1.2 - from the file “Filter Gallery.8bf”

Tiles 19.1.2 - from the file “Standard MultiPlugin.8bf”

Torn Edges 19.1.2 - from the file “Filter Gallery.8bf”

Twirl 19.1.2 - from the file “Standard MultiPlugin.8bf”

U3D 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

Underpainting 19.1.2 - from the file “Filter Gallery.8bf”

Vanishing Point 19.1.2 - from the file “VanishingPoint.8bf”

Variance 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

Virtual Reality Modeling Language | VRML 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

VueScan 1.0.00 - from the file “VueScan.8ba”

Water Paper 19.1.2 - from the file “Filter Gallery.8bf”

Watercolor 19.1.2 - from the file “Filter Gallery.8bf”

Wave 19.1.2 - from the file “Standard MultiPlugin.8bf”

Wavefront|OBJ 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

WIA Support 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “WIASupport.8li”

Wind 19.1.2 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “WBMP.8bi”

ZigZag 19.1.2 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

com.adobe.inapp.purchase 2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

com.adobe.Butler.backend 2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

Libraries 2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

New Document 2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_CMDN_EXTENSION_2_1_1_004\fnft.html”

Start 2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_2_1_1_076\index.html”

Pexels 1.0.0 - from the file “C:\Users\User\AppData\Roaming\Adobe\CEP\extensions\com.pexels\index.html”

ON1 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\onOne\index.html”

Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Adobe Paper Texture Pro 3.1.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.AdobePaperTexturePro\index.html”

Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

Thanks for the help, getting to the bottom of this and why the 3D is grayed out?

Report · Apr 16, 2018

Jonboy,

Your system info look Ok. Is your document in RGB mode? It needs to be for 3D.

Dave

Report · Apr 25, 2018

how about me, can u help see what is the problem ? thank you

Adobe Photoshop Version: 2017.1.3 20180103.r.26 2018/01/03: 1151628 x64

Number of Launches: 78

Operating System: Mac OS 10.13.4

System architecture: Intel CPU Family:6, Model:69, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 2600 MHz

Built-in memory: 8192 MB

Free memory: 2138 MB

Memory available to Photoshop: 6574 MB

Memory used by Photoshop: 70 %

History Thumbnails: Enabled.

Touch Bar: Enabled.

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Enabled.

Image tile size: 128K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

OpenCL crashed on 11/07/2017 at 8:57:08 PM (Initializing OpenCL and OpenCL enabled features)

Display: 1

Main Display

High DPI Monitor

Display Bounds: top=0, left=0, bottom=800, right=1280

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=1

glgpu[0].GLVersion="2.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1536

glgpu[0].GLName="Intel Iris OpenGL Engine"

glgpu[0].GLVendor="Intel Inc."

glgpu[0].GLVendorID=32902

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel Iris OpenGL Engine"

glgpu[0].GLRendererID=16925953

glgpu[0].HasGLNPOTSupport=1

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2 (Mar 15 2018 21:59:37)"

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=1536

clgpu[0].CLName="Iris"

clgpu[0].CLVendor="Intel"

clgpu[0].CLVendorID=16925952

clgpu[0].CLDriverVersion="1.2(Mar 15 2018 22:04:19)"

clgpu[0].CLBandwidth=1.45349e+10

clgpu[0].CLCompute=165.368

nativegpu[0].NativeName="Intel Iris Graphics"

License Type: Subscription

Serial number: 90970984274750166816

GUIDBucket:

bucket: 231

test: DocumentPanel

Application folder: /Applications/Adobe Photoshop CC 2017/

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 112.8G, 50.4G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/Plug-ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Plug-Ins/

Installed components:

dvametadata.framework dvametadata 10.0.0.0

AdobeXMPScript.framework AdobeXMPScript 79.159824 79.159824

ICUUnicode.framework ICUUnicode 3.61 "gtlib_6.0" "." "21287"

ICUConverter.framework ICUConverter 3.61 "gtlib_6.0" "." "21287"

AdobeCrashReporter.framework AdobeCrashReporter 7.3.2

boost_system.framework boost_system 10.0.0.0

AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"

AdobeACE.framework AdobeACE 2.20.02.37848 79.579975

AdobeOwl.framework AdobeOwl 5.2.11

mediacoreif.framework mediacoreif 10.0.0.0

manta.framework manta 2.0.00.1 1.

dvaunittesting.framework dvaunittesting 10.0.0.0

AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.34320 79.562390

AIDE.framework AIDE 1.5.0.36540 79.574279

dynamiclink.framework dynamiclink 10.0.0.0

dvametadataUI.framework dvametadataUI 10.0.0.0

UpdaterNotifications.framework UpdaterNotifications 10.0.0.1 "10.0.0.1"

AdobeExtendScript.framework AdobeExtendScript 4.5.6.5 80.1089815

boost_filesystem.framework boost_filesystem 10.0.0.0

AdobeBIB.framework AdobeBIB 1.2.03.37848 79.579975

AdobeXMPFiles.framework AdobeXMPFiles 79.159824 79.159824

AdobeLinguistic.framework 22175

dvaplayer.framework dvaplayer 10.0.0.0

PlugPlugOwl.framework PlugPlugOwl 7.0.0.67

AdobeAGM.framework AdobeAGM 4.30.87.37848 79.579975

adobe_caps.framework adobe_caps 10.0.0.6 1.584361

AdobeSVGRE.framework AdobeSVGRE 6.0 88.588432

AdobePDFL.framework AdobePDFL 15.0.0.36975 79.195992

dvacore.framework dvacore 10.0.0.0

AdobePIP.framework AdobePIP 7.4.1.60.45263

AdobePDFSettings.framework AdobePDFSettings 1.4

AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.34320 79.562390

dvatransport.framework dvatransport 10.0.0.0

Cg.framework NVIDIA Cg

boost_signals.framework boost_signals 10.0.0.0

AdobeXMP.framework AdobeXMPCore 79.159824 79.159824

AdobeJP2K.framework AdobeJP2K 1.2.2.38234 79.266006

dvaaudiodevice.framework dvaaudiodevice 10.0.0.0

LogSession.framework LogSession 7.4.1.60.45263

PlugPlugExternalObject.framework 7.0.0.67

AdobeScCore.framework AdobeScCore 4.5.6.5 80.1089815

AdobeSVGAGM.framework AdobeSVGAGM 1.0.0.39544 88.588432

dvametadataapi.framework dvametadataapi 10.0.0.0

CITThreading.framework

WRServices.framework

amtlib.framework amtlib 10.0.0.119

AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 79.579975

boost_threads.framework boost_threads 10.0.0.0

aif.framework aif 6.0.00.1 1.

AdobeCoolType.framework AdobeCoolType 5.15.00.37848 79.579975

dvamediatypes.framework dvamediatypes 10.0.0.0

AdbePM.framework AdbePM 2.5.00.377243 1.578146

boost_date_time.framework boost_date_time 10.0.0.0

AdobeMPS.framework AdobeMPS 5.8.1.37174 79.577269

dvaui.framework dvaui 10.0.0.0

ahclient.framework ahclient 2.2.0.1

ICUData.framework ICUData 3.61 "gtlib_6.0" "." "21287"

dvamarshal.framework dvamarshal 10.0.0.0

Required plug-ins:

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

com.adobe.inapp.purchase 2.10.56 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_10_56/purchase.html”

Libraries 2.10.56 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_10_56/index.html”

New Document 2.0.1 - from the file “/Users/macbook/Library/Application Support/Adobe/CEP/extensions/CCX_CMDN_EXTENSION_2_0_1_001/fnft.html”

Start 2.0.1 - from the file “/Users/macbook/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_2_0_1_044/index.html”

PixelSquid 0.7.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.pixelsquid.heroplayer/index.html”

com.adobe.experimentation.extension 2.0.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.experimentation.extension/index.html”

Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

Export As 3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

Device Preview 1.3.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSPanel/panel.html”

com.adobe.preview.loader 1.3.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSLoader/loader.html”

Export As 3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

Installed TWAIN devices: NONE

Report · Apr 16, 2018

I am also having problems, cannot edit a PS 3D file I made a little while back. Need a solution, fast! Also the graphics processor options in preferences is grayed out as well! says 'unable to detect information'

..OK, I FOUND THE SOLUTION FOR ME.

1. Check system preferences, CUDA driver needed an update.

2. Enable OpenGL under performance settings in Ps.

3. Adjust available RAM as needed under 3D preferences in Ps.

I am now able to update the Illustration.

From a user perspective, it would be great if Ps would put up an error stating that OpenGL is not available when trying to edit existing or create new 3D.

Thanks!

Report · May 24, 2018

Me too

Adobe Photoshop Version: 19.1.4 20180507.r.325 2018/05/07: 1170750 x64

Number of Launches: 45

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.16299.15

System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX

Physical processor count: 4

Processor speed: 3193 MHz

Built-in memory: 8162 MB

Free memory: 870 MB

Memory available to Photoshop: 6928 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1200, right=1920

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=2048

glgpu[0].GLName="AMD Radeon R7 200 Series"

glgpu[0].GLVendor="ATI Technologies Inc."

glgpu[0].GLVendorID=4098

glgpu[0].GLDriverVersion="23.20.15007.1005"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="AMD Radeon R7 200 Series"

glgpu[0].GLRendererID=26131

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\c0322096.inf_amd64_7ff7d53c3793b9e4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0322096.inf_amd64_7ff7d53c3793b9e4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0322096.inf_amd64_7ff7d53c3793b9e4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0322096.inf_amd64_7ff7d53c3793b9e4\amdxc64.dll"

glgpu[0].GLDriverDate="20171217000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147483647]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[160]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="2.1 AMD-APP (2527.7)"

clgpu[0].CLDeviceVersion="1.2 AMD-APP (2527.7)"

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=2048

clgpu[0].CLName="Oland"

clgpu[0].CLVendor="Advanced Micro Devices, Inc."

clgpu[0].CLVendorID=4098

clgpu[0].CLDriverVersion="2527.7"

clgpu[0].CLBandwidth=2.45135e+10

clgpu[0].CLCompute=231.414

License Type: Subscription

Serial number: 96040079152525663103

GUIDBucket:

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

Temporary file path: C:\Users\Doug\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 464.8G, 305.0G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:

A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112

ACE.dll ACE 2017/11/22-18:28:12 79.589342 79.589342

AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146

AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0

AdobeOwl.dll Adobe Owl 5.2.11

AdobePDFL.dll PDFL 2017/10/31-06:12:59 79.250229 79.250229

AdobePIP.dll Adobe Product Improvement Program 7.4.1.109.46827

AdobeSVGAGM.dll AdobeSVGAGM 79.588619 79.588619

AdobeXMP.dll Adobe XMP Core 2017/07/13-01:06:39 79.160924 79.160924

AdobeXMPFiles.dll Adobe XMP Files 2017/07/13-01:06:39 79.160924 79.160924

AdobeXMPScript.dll Adobe XMP Script 2017/07/13-01:06:39 79.160924 79.160924

adobe_caps.dll Adobe CAPS 10,0,0,6

AGM.dll AGM 2017/11/22-18:28:12 79.589342 79.589342

ahclient.dll AdobeHelp Dynamic Link Library 3.0.0.6

AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279

amtlib.dll AMTLib (64 Bit) 10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8) 1.000000

ARE.dll ARE 2017/11/22-18:28:12 79.589342 79.589342

AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390

AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390

Bib.dll BIB 2017/11/22-18:28:12 79.589342 79.589342

BIBUtils.dll BIBUtils 2017/11/22-18:28:12 79.589342 79.589342

boost_date_time.dll photoshopdva 11.1.0

boost_filesystem.dll photoshopdva 11.1.0

boost_signals.dll photoshopdva 11.1.0

boost_system.dll photoshopdva 11.1.0

boost_threads.dll photoshopdva 11.1.0

cg.dll NVIDIA Cg Runtime 3.0.00007

cgGL.dll NVIDIA Cg Runtime 3.0.00007

CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1

CoolType.dll CoolType 2017/11/22-18:28:12 79.589342 79.589342

CRClient.dll Adobe Crash Reporter Client DLL 1.6.3.0

dnssd.dll Bonjour 3,0,0,2

dvaaudiodevice.dll photoshopdva 11.1.0

dvacore.dll photoshopdva 11.1.0

dvacrashhandler.dll Adobe Audition CC 2017 10.0.0

dvamarshal.dll photoshopdva 11.1.0

dvamediatypes.dll photoshopdva 11.1.0

dvametadata.dll photoshopdva 11.1.0

dvametadataapi.dll photoshopdva 11.1.0

dvametadataui.dll photoshopdva 11.1.0

dvaplayer.dll photoshopdva 11.1.0

dvatransport.dll photoshopdva 11.1.0

dvaui.dll photoshopdva 11.1.0

dvaunittesting.dll photoshopdva 11.1.0

dynamiclink.dll photoshopdva 11.1.0

ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1150526 81.1150526

icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

igestep30.dll IGES Reader 9.3.0.113

imslib.dll IMSLib DLL 10.0.0.22

JP2KLib.dll JP2KLib 2017/10/31-01:22:04 79.268591 79.268591

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0

LogSession.dll LogSession 7.4.1.109.46827

mediacoreif.dll photoshopdva 11.1.0

MPS.dll MPS 2017/10/31-01:22:04 79.588396 79.588396

pdfsettings.dll Adobe PDFSettings 1.04

Photoshop.dll Adobe Photoshop CC 2018 19.1.4

Plugin.dll Adobe Photoshop CC 2018 19.1.4

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 8.5.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 8.5.0.87

PSArt.dll Adobe Photoshop CC 2018 19.1.4

PSCloud.dll 1.0.0.1

PSViews.dll Adobe Photoshop CC 2018 19.1.4

SCCore.dll ScCore 2017/08/31-12:13:14 81.1150526 81.1150526

SVGRE.dll SVGRE 79.586793 79.586793

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0

tbb.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

TfFontMgr.dll FontMgr 9.3.0.113

TfKernel.dll Kernel 9.3.0.113

TFKGEOM.dll Kernel Geom 9.3.0.113

TFUGEOM.dll Adobe, UGeom© 9.3.0.113

updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1

VulcanControl.dll Vulcan Application Control Library 5.3.0.16

VulcanMessage5.dll Vulcan Message Library 5.3.0.16

WinRTSupport.dll Adobe Photoshop Windows RT Support 19.0.0.0

WRServices.dll WRServices Thu June 21 2017 12:26:24 Build 0.22473 0.22473

wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

Accented Edges 19.1.4 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 19.1.4 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 19.1.4 - from the file “Filter Gallery.8bf”

Average 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Average.8bf”

Bas Relief 19.1.4 - from the file “Filter Gallery.8bf”

BMP 19.1.4 - from the file “Standard MultiPlugin.8bf”

Camera Raw 10.3 - from the file “Camera Raw.8bi”

Camera Raw Filter 10.3 - from the file “Camera Raw.8bi”

Chalk && Charcoal 19.1.4 - from the file “Filter Gallery.8bf”

Charcoal 19.1.4 - from the file “Filter Gallery.8bf”

Chrome 19.1.4 - from the file “Filter Gallery.8bf”

Cineon 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Cineon.8bi”

Clouds 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Clouds.8bf”

Collada 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

Color Halftone 19.1.4 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 19.1.4 - from the file “Filter Gallery.8bf”

CompuServe GIF 19.1.4 - from the file “Standard MultiPlugin.8bf”

Conté Crayon 19.1.4 - from the file “Filter Gallery.8bf”

Craquelure 19.1.4 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 19.1.4 - from the file “Standard MultiPlugin.8bf”

Crosshatch 19.1.4 - from the file “Filter Gallery.8bf”

Crystallize 19.1.4 - from the file “Standard MultiPlugin.8bf”

Cutout 19.1.4 - from the file “Filter Gallery.8bf”

Dark Strokes 19.1.4 - from the file “Filter Gallery.8bf”

De-Interlace 19.1.4 - from the file “Standard MultiPlugin.8bf”

Dicom 19.1.4 - from the file “Dicom.8bi”

Difference Clouds 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Clouds.8bf”

Diffuse Glow 19.1.4 - from the file “Filter Gallery.8bf”

Displace 19.1.4 - from the file “Standard MultiPlugin.8bf”

Dry Brush 19.1.4 - from the file “Filter Gallery.8bf”

Eazel Acquire 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “EazelAcquire.8ba”

Entropy 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

Export Color Lookup Tables 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Export3DLUT.8be”

Extrude 19.1.4 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “FastCore.8bx”

Fibers 19.1.4 - from the file “Standard MultiPlugin.8bf”

Film Grain 19.1.4 - from the file “Filter Gallery.8bf”

Filter Gallery 19.1.4 - from the file “Filter Gallery.8bf”

Flash 3D 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

Fresco 19.1.4 - from the file “Filter Gallery.8bf”

Glass 19.1.4 - from the file “Filter Gallery.8bf”

Glowing Edges 19.1.4 - from the file “Filter Gallery.8bf”

Google Earth 4 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

Grain 19.1.4 - from the file “Filter Gallery.8bf”

Graphic Pen 19.1.4 - from the file “Filter Gallery.8bf”

Halftone Pattern 19.1.4 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “HalideBottlenecks.8bx”

HDRMergeUI 19.1.4 - from the file “HDRMergeUI.8bf”

HSB/HSL 19.1.4 - from the file “Standard MultiPlugin.8bf”

IFF Format 19.1.4 - from the file “Standard MultiPlugin.8bf”

IGES 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

Ink Outlines 19.1.4 - from the file “Filter Gallery.8bf”

JPEG 2000 19.1.4 - from the file “JPEG2000.8bi”

Kurtosis 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

Lens Blur 19.1.4 - from the file “Lens Blur.8bf”

Lens Correction 19.1.4 - from the file “Lens Correction.8bf”

Lens Flare 19.1.4 - from the file “Standard MultiPlugin.8bf”

Liquify 19.1.4 - from the file “Liquify.8bf”

Matlab Operation 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “ChannelPort.8bf”

Maximum 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

Mean 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

Measurement Core 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “MeasurementCore.8me”

Median 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

Mezzotint 19.1.4 - from the file “Standard MultiPlugin.8bf”

Minimum 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

MMXCore Routines 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “MMXCore.8bx”

Mosaic Tiles 19.1.4 - from the file “Filter Gallery.8bf”

Multiprocessor Support 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “MultiProcessor Support.8bx”

Neon Glow 19.1.4 - from the file “Filter Gallery.8bf”

Note Paper 19.1.4 - from the file “Filter Gallery.8bf”

NTSC Colors 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “NTSC Colors.8bf”

Ocean Ripple 19.1.4 - from the file “Filter Gallery.8bf”

OpenEXR 19.1.4 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 19.1.4 - from the file “Filter Gallery.8bf”

Palette Knife 19.1.4 - from the file “Filter Gallery.8bf”

Patchwork 19.1.4 - from the file “Filter Gallery.8bf”

Paths to Illustrator 19.1.4 - from the file “Standard MultiPlugin.8bf”

PCX 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “PCX.8bi”

Photocopy 19.1.4 - from the file “Filter Gallery.8bf”

Photoshop 3D Engine 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Photoshop3DEngine.8bi”

Photoshop Touch 19.0 - from the file “PSDX.8bi”

Picture Package Filter 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “ChannelPort.8bf”

Pinch 19.1.4 - from the file “Standard MultiPlugin.8bf”

Pixar 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Pixar.8bi”

Plaster 19.1.4 - from the file “Filter Gallery.8bf”

Plastic Wrap 19.1.4 - from the file “Filter Gallery.8bf”

PLY 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

Pointillize 19.1.4 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 19.1.4 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “PBM.8bi”

Poster Edges 19.1.4 - from the file “Filter Gallery.8bf”

PRC 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

Radial Blur 19.1.4 - from the file “Standard MultiPlugin.8bf”

Radiance 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Radiance.8bi”

Range 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

Render Color Lookup Grid 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Export3DLUT.8be”

Reticulation 19.1.4 - from the file “Filter Gallery.8bf”

Ripple 19.1.4 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 19.1.4 - from the file “Filter Gallery.8bf”

Save for Web 19.1.4 - from the file “Save for Web.8be”

ScriptingSupport 19.1.4 - from the file “ScriptingSupport.8li”

Shake Reduction 19.1.4 - from the file “Shake Reduction.8bf”

Shear 19.1.4 - from the file “Standard MultiPlugin.8bf”

Skewness 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

Smart Blur 19.1.4 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 19.1.4 - from the file “Filter Gallery.8bf”

Solarize 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Solarize.8bf”

Spaces 19.1.4 - from the file “Spaces.8li”

Spatter 19.1.4 - from the file “Filter Gallery.8bf”

Spherize 19.1.4 - from the file “Standard MultiPlugin.8bf”

Sponge 19.1.4 - from the file “Filter Gallery.8bf”

Sprayed Strokes 19.1.4 - from the file “Filter Gallery.8bf”

Stained Glass 19.1.4 - from the file “Filter Gallery.8bf”

Stamp 19.1.4 - from the file “Filter Gallery.8bf”

Standard Deviation 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

STL 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

Sumi-e 19.1.4 - from the file “Filter Gallery.8bf”

Summation 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

Targa 19.1.4 - from the file “Standard MultiPlugin.8bf”

Texturizer 19.1.4 - from the file “Filter Gallery.8bf”

Tiles 19.1.4 - from the file “Standard MultiPlugin.8bf”

Torn Edges 19.1.4 - from the file “Filter Gallery.8bf”

Twirl 19.1.4 - from the file “Standard MultiPlugin.8bf”

U3D 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

Underpainting 19.1.4 - from the file “Filter Gallery.8bf”

Vanishing Point 19.1.4 - from the file “VanishingPoint.8bf”

Variance 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

Virtual Reality Modeling Language | VRML 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

Water Paper 19.1.4 - from the file “Filter Gallery.8bf”

Watercolor 19.1.4 - from the file “Filter Gallery.8bf”

Wave 19.1.4 - from the file “Standard MultiPlugin.8bf”

Wavefront|OBJ 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

WIA Support 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “WIASupport.8li”

Wind 19.1.4 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “WBMP.8bi”

ZigZag 19.1.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

com.adobe.inapp.purchase 2.13.141 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\purchaseStock.html”

com.adobe.Butler.backend 2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

Libraries 2.13.141 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\index.html”

New Document 2.2.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.2.1\fnft.html?v=2.2.1.30”

com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\purchaseTypekit.html”

Start 2.2.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.2.1\index.html?v=2.2.1.67”

Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

Report · May 24, 2018

Hi
I don't use a Mac so can't do a direct comparison. At first glance system info looks to be OK (open GL enabled, one GPU, sufficient VRAM). Is your document in RGB color mode?

Dave

Report · Aug 27, 2018

I also need help with this issue

Photoshop System Info

Adobe Photoshop Version: 19.1.6 20180808.r.398 2018/08/08: 1185588 x64

Number of Launches: 32

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.16299.431

System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 2712 MHz

Built-in memory: 32649 MB

Free memory: 18238 MB

Memory available to Photoshop: 29898 MB

Memory used by Photoshop: 61 %

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

Display: 2

Display Bounds: top=0, left=-1920, bottom=1080, right=0

Display: 3

Display Bounds: top=0, left=1920, bottom=1080, right=3840

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=2

NumCLGPUs=2

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=4096

glgpu[0].GLName="NVIDIA Quadro M2000M"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLDriverVersion="22.21.13.8573"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Quadro M2000M/PCIe/SSE2"

glgpu[0].GLRendererID=5040

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nvbl.inf_amd64_aa900d663b62b12b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvbl.inf_amd64_aa900d663b62b12b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvbl.inf_amd64_aa900d663b62b12b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvbl.inf_amd64_aa900d663b62b12b\nvldumdx.dll"

glgpu[0].GLDriverDate="20170925000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="2.0 "

clgpu[0].CLDeviceVersion="2.0 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=13051

clgpu[0].CLName="Intel(R) HD Graphics 530"

clgpu[0].CLVendor="Intel(R) Corporation"

clgpu[0].CLVendorID=32902

clgpu[0].CLDriverVersion="20.19.15.4404"

clgpu[0].CLBandwidth=2.21765e+10

clgpu[0].CLCompute=116.234

glgpu[1].GLVersion="4.1"

glgpu[1].IsIntegratedGLGPU=0

glgpu[1].GLMemoryMB=1024

glgpu[1].GLName="Intel(R) HD Graphics 530"

glgpu[1].GLVendor="NVIDIA Corporation"

glgpu[1].GLVendorID=32902

glgpu[1].GLDriverVersion="20.19.15.4404"

glgpu[1].GLRectTextureSize=16384

glgpu[1].GLRenderer="Quadro M2000M/PCIe/SSE2"

glgpu[1].GLRendererID=6427

glgpu[1].HasGLNPOTSupport=1

glgpu[1].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll"

glgpu[1].GLDriverDate="20160303000000.000000-000"

glgpu[1].CanCompileProgramGLSL=1

glgpu[1].GLFrameBufferOK=1

glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"

glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[1].CLPlatformVersion="1.2"

clgpu[1].CLDeviceVersion="1.2 CUDA"

clgpu[1].IsIntegratedCLGPU=0

clgpu[1].CLMemoryMB=4096

clgpu[1].CLName="Quadro M2000M"

clgpu[1].CLVendor="NVIDIA Corporation"

clgpu[1].CLVendorID=4318

clgpu[1].CLDriverVersion="385.73"

clgpu[1].CLBandwidth=6.64842e+10

clgpu[1].CLCompute=432.903

License Type: Subscription

Serial number: 90960326052918629339

GUIDBucket:

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

Temporary file path: C:\Users\104351\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

D:\, 931.5G, 895.4G free