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Lucia Maresca
Participant
August 23, 2023
Answered

Can't use the Removal Tool because your system is running Rosetta

  • August 23, 2023
  • 1 reply
  • 11208 views

Hello - I am running Photoshop v24.7.0 and macOS Ventura 13.2.1 on a MacBook Pro Apple M2 Max chip. I am not able to use the Removal Tool, the error message I get "Can't use the tool because your system is running Rosetta."

 

A few questions - 1) What is Rosetta; 2) Do I need to run Rosetta; 3) How do I remove Rosetta so that I can run the Removal Tool?

 

Thank You very much for your assistance!

Lucia

Correct answer Kevin Stohlmeyer

Hi @Lucia Maresca Rosetta is a Mac OS solution allowing you to run software in old simulated Intel environments. Its used in Photoshop when you have third party plugins that are not compatible with M1/M2 chips.

You can change the setting by quitting Photoshop and then going to the actual app and Get Info on the application. From there you can turn off Rosetta.

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
August 23, 2023

Hi @Lucia Maresca Rosetta is a Mac OS solution allowing you to run software in old simulated Intel environments. Its used in Photoshop when you have third party plugins that are not compatible with M1/M2 chips.

You can change the setting by quitting Photoshop and then going to the actual app and Get Info on the application. From there you can turn off Rosetta.

    masonr69360206
    masonr69360206
    Participant
    November 29, 2023

    After getting the same error message "Can't use the Remove Tool because your system is running Rosetta," I followed this advice, opened the Adobe Photoshop 2024 info in the applications folder-- but I couldn't find anything about Rosetta. Here is a screen shot of the info panel that came up on my computer. Please advise.

    .

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      November 30, 2023

      No, an app can be compiled as Universal or have one architecture stripped out to make it smaller (or if there is no Apple Silicon version.)


      @Lumigraphics please show me where you can choose the version on a Mac CC desktop app. Im on both Intel desktop and M2 laptop and on mine CC desktop automatically installs the proper version based on system info. I don't have a choice to install "Intel" on my M2.

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