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Participant
August 2, 2021
Answered

Canceling my plan

  • August 2, 2021
  • 2 replies
  • 456 views

Why do i have to pay a fee because i dont want photoshop !!! 

This topic has been closed for replies.
Correct answer SJRiegel

When you signed up, you entered a contract in which you agreed to buy a year of usage, paying for it in 12 installments. 

Since you want to end your contract early, you are being charged half of the cost of your remaining obligation under the contract you agreed to.  

There is was (and is) an option for a month-to-month contract, with a higher monthly cost because it does not carry the same 12-month obligation.

2 replies

January 27, 2022

Corporate greed, thats why.. 

SJRiegelCorrect answer
Legend
August 2, 2021

When you signed up, you entered a contract in which you agreed to buy a year of usage, paying for it in 12 installments. 

Since you want to end your contract early, you are being charged half of the cost of your remaining obligation under the contract you agreed to.  

There is was (and is) an option for a month-to-month contract, with a higher monthly cost because it does not carry the same 12-month obligation.

Participant
June 20, 2023

Only I downloud photoshop for € 12,09 and now y have to pay extra. Now I payd also € 36,29/ When I delete Creative Cloud Alle apps 100 GB Y have to may almost € 200. 

davescm
Community Expert
Community Expert
June 20, 2023

Read the terms you agreed to on sign up,  and understand the difference between a monthly plan and an annual (i.e. 12 month) plan paid monthly. Early cancellation charges depend on the remaining months.

https://www.adobe.com/uk/legal/subscription-terms.html

 

Dave