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Cancellation Charges

New Here ,
Nov 16, 2024 Nov 16, 2024

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Hello, I've had a photography plan since June 2023 and I'm now looking to cancel but I'm being charged nearly £30. Why is this the case when I've had the product over 12 months? Hope you can assist!

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Adobe
Community Expert ,
Nov 16, 2024 Nov 16, 2024

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The Photography plan is an annual plan paid monthly. An annual plan paid monthly is cheaper but commits to annual (12 month) periods. Cancellation within any annual period can incurr a penalty for early termination.

 

A monthly plan is more expensive but allows cancellation at any time.

 

Dave

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