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Cancellation fee not taken, why?

New Here ,
Sep 25, 2024 Sep 25, 2024

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Hi, please somebody help me, I was subscribed to the all apps (or mostly all) adobe creative cloud plan from january to july, I bought the subcsription plan in the monthly annual system or whatever it's called, basically I agreed to have the apps all year but I'll be charged every month by auto pay, so every month 52.99$ will be taken from bank account automatically. I didn't buy the annual one time plan for one year or the only for one month plan. With that said there's an early cancellation fee if I cancel my annual-monthly plan before it's 12 months, I think it was 105$ or something, so I was disappointed but I agreed and proceeded but for some reason or some glitch in my account I wasn't charged the 105$, I'm kinda glad but I also don't wanna feel like I owe something to someone, So I'm in a constant stress when is the payment gonna be taken suddenly without any warning when I need the 105$ the most, it could be that that's alla I had for groceries or for my car or whatever, It can just happen any time, I wanna get rid of my stress and confirm if they're gonna take the 105$ or nor, please help

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Adobe
Community Expert ,
Sep 26, 2024 Sep 26, 2024

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@hanzala346897370orz you'll need to contact Adobe support about payment issues

Type agent in the chatbot to speak to a real person
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
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Twitter: @AdobeCare https://twitter.com/AdobeCare

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