Cannot access Kyle's brushes download option

Forum|Forum|4 years ago
October 29, 2021
3 replies
618 views

Hi! I want to download the kyle's inbox brushes and click on the "get more brushes" link in Photoshop. It leads me to a webpage and requires me to sign in. After signing in, I cannot find any brush download option or brush description. The only button I can access is "learn more about photoshop". I've tried both the chrome and Safari but kept getting the same result. I also tried several links provided in the forum in posts about similar problems.

I'm currently in US and I'm using a school/company account. I attach my screenshot of how the page look like to the post.

Thank you so much in advance for any help!!!

macOS

This topic has been closed for replies.

Mohit Goyal

Community Manager

Also, please try an clear browser cache and try again and see if you can access the Kyle brush page. Let us know the status.

Try this link and see if that helps downloading the Kyle brushes: https://www.adobe.com/products/photoshop/brushes.html#!&from_ims=true&old_hash=&api=authorize

Thanks,

Mohit

Y

ym77034815

Participant

Hi Mohit,

I have tried clearing my browser cache and trying the link you sent, but still am stuck in a sign in limbo and cannot download Kyle's brushes, even though I am signed in. I have tried Chrome and Safari. Please help.

Mohit Goyal

Community Manager

Hi there,

We're sorry for the trouble. Which Photoshop version you are now? Are you seeing this issue after a recent update of Photoshop 23.0?

Do you have any other subscription apart for school account?

Thanks,

Mohit

H

Hans3609023428cd

Participating Frequently

People have been complaining about this for over 5 years and still are not able to get to the brushes. Try to maybe allocate a little time to get it fixed. People are stuck in a sign-in limbo.

J

J453

Legend

If you try with a different browser or incognito mode, does that work?

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