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Cannot create a new blank video layer

New Here ,
Jul 30, 2025 Jul 30, 2025

Hi, I have encountered a bug when trying to create a new video layer and I am looking for advice.

When attempting to create a new blank video layer through the layer menu following these steps -

 

Document Creation:

File > New > HDTV 1080p (1920 x 1080 px @ 72 ppi)

Once Document is Created:

Layer > Video Layers > New Blank Video Layer

 

- the actual Video Layers option no longer appears on the menu, I don't mean that it is disabled or greyed out, I mean that it actually isn't there (see image). I have installed and ran an older version of photoshop in an attempt to fix the issue but the exact same problem was present. I have checked this forum for similar posts but have not been able to find any posts matching this specific problem. To the best of my knowledge I haven't messed around with anything that could cause this kind of issue, but I'm not 100% sure. 

Does anybody have any idea how to fix this? Or what could potentially have caused this?

 

Key Details:

Issue: Cannot create new blank video layer in photoshop 

Current PS version: Photoshop 2025 (26.9.0)

Device: Microsoft Surface Pro 11th edition

System Type: 64-bit operating system, ARM-based processor 

Windows Specification: Windows 11 
Processor: Snapdragon(R) x 10-core X1P64100 @3.40 GHz 3.42 GHz

 

Please feel free to contact me if anymore information (context, images, specs) are required and I will provide them to the best of my ability.

 

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correct answers 1 Correct answer

Adobe Employee , Jul 31, 2025 Jul 31, 2025

Hey, @JACKANUNDA. Welcome to the Photoshop Community. I'll clarify this for you. 

You've got some good advice from @creative explorer. This is the catch.

@JACKANUNDA  wrote: Processor: Snapdragon(R) x 10-core X1P64100 @3.40 GHz 3.42 GHz

Importing video formats is not currently supported in Photoshop for Windows ARM. Please head here to learn more: https://adobe.ly/45tWtBW

 

I hope this helps. Thanks! 
Sameer K

(Type '@' and type my name to mention me when you reply)

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Community Expert ,
Jul 31, 2025 Jul 31, 2025

@JACKANUNDA If I click on 'Create Frame Animation,' I get this:

creativeexplorer_0-1753953821205.png

Which isn't what you want, click on the drop-down, and change it Video Timeline:

creativeexplorer_1-1753953878308.png


And then click on 'Create Video Timeline'

creativeexplorer_2-1753953908182.png

 



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Adobe Employee ,
Jul 31, 2025 Jul 31, 2025

Hey, @JACKANUNDA. Welcome to the Photoshop Community. I'll clarify this for you. 

You've got some good advice from @creative explorer. This is the catch.

@JACKANUNDA  wrote: Processor: Snapdragon(R) x 10-core X1P64100 @3.40 GHz 3.42 GHz

Importing video formats is not currently supported in Photoshop for Windows ARM. Please head here to learn more: https://adobe.ly/45tWtBW

 

I hope this helps. Thanks! 
Sameer K

(Type '@' and type my name to mention me when you reply)

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New Here ,
Aug 03, 2025 Aug 03, 2025
LATEST

@Sameer K 

Thank you so much for clarifying!

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