Skip to main content
Y
y.yamamoto
Participant
May 15, 2020
Question

Cannot create new files in Photoshop 2020 on macOS Catalina

  • May 15, 2020
  • 1 reply
  • 443 views

先日アップグレードをしてからaiとphotoshop、両方とも新規作成ができません。

pdf、psd、aiファイルなどファイルは開けるのですが新規作成からサイズ設定の画面が出てきません。

 

osをcatalinaにしたせいでしょうか？

 

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Legend
May 15, 2020

Hi there,

 

Sorry that you cannot create new files in Photoshop 2020 on macOS Catalina. 

 

Would you mind restoring the preferences for Photoshop & see if it helps? See this article for reference: https://t.co/ulJI7cGn1G  You may want to backup your settings beforehand: https://t.co/4dX7gkr36D 

 

Thanks,

Akash

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices