Cannot download Kyle Brushes

Forum|Forum|8 years ago
October 18, 2017
4 replies
16008 views

Hi Adobe,

I cannot download Kyle brushes from the new Photoshop CC version.

Here are the steps I did:

1. Opened Brushes window

2. Clicked "Get More Brushes..." from hamburger icon

3. A new tab is opened and I can see the Kyle Brushes.. but..

4. I am redirected to "https://www.adobe.com/sea/"

Is there an exception for South East Asian CC members?

Thank You,

Winston

This topic has been closed for replies.

Correct answer davescm

See this thread

Cannot download Kyle Webster brushes

The Get More Brushes link only works in the US at present.

Dave

I

irenefrie

Participant

Thank you so much Steve. I have resisted using Chrome, Firefox and Edge. Anyway, I have downloaded Firefox and I'm in the process of downloading Kyle's brushes. Thank you again for your help. Irene

P

paperislove

Participant

I'm using Chrome and I'm still having the blank browser window issue. I'm in the US, so I am not sure why it's coming up blank. Do I need to update Chrome?

SG...

Adobe Employee

Hi,

I don't recall hearing that Chrome had an issue. Maybe there is a problem with cookies??

Updating Chrome might help. I'll send you a direct message with a couple other troubleshooting thoughts.

thx,

steve

I

irenefrie

Participant

I'm working on Adobe PS CC Classroom in a book (2018 release) page 245 "Brushes from Kyle T. Webster'. I'm trying to download Kyle's brushes. I'm in the US, have logged into my Adobe account and I'm using Internet Explorer. I keep getting a page of coding. I've tried to cut and paste the link and making sure I'm in IE but that still brings up the coding. Any suggestions? Thanks. Irene

SG...

Adobe Employee

Hi Irene,

Do you have another browser on your system you can use? The issue you're seeing is that IE and Edge don't recognize the .abr extension properly. Downloading with Firefox or Chrome should work.

regards,

steve