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Cannot Download Kyle's Megapack Brushes

New Here ,
Dec 06, 2023 Dec 06, 2023

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Hello! I am desperate to figure this out, since I need these brushes for my job. I recently updated PS through Creative Cloud, and lost all of the Kyles Megapack brushes. When I go to sign in in order to download the Megapack brushes--I am just taken back to the sign-in page. Over and over. How do I get around this? I must be signed in already, because my name shows up on the home page. Thanks!

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correct answers 1 Correct answer

Community Expert , Dec 06, 2023 Dec 06, 2023

First you launch Photoshop, then follow the instructions below. I hope you can get into photoshop. From there "Get more Brushes" will open your browser and your account should be there on that page. You should not have to sign in. I just checked it.

 

https://helpx.adobe.com/photoshop/kb/megapack-update.html?x-product=Creative%20Cloud%20Desktop%2F6.0.0.571&guid=ad058caa-af96-4af1-950b-0eec7a73658a&x-product-location=Search%3AForums%3Alink%2F3.0.5&code=eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LWF0LTEuY2VyIiwia2lkIjoiaW1zX25hMS1rZXktYXQtMSIsIml0dCI6ImF0In0.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.YqOZLE754M5s-AInVQkl2nu0WVgZxcMYnbrpkNWlH0CmObtdvg5RrWCcDPew7Y084-_sQVFYoObnImv8y_oBzq1wQe5jiioWb09J8-dNpN_XQA9s3ve9e9q8l-lXPca_uhADCUxJCvCeovPVbep8_je7av8zNNr422YNDCsfbBDSwiL0-pj8fAXRysj6YxX-zYYWb--5VJMrSf7YJtq81UPTjO4l6XyAWv64XqnBWNj_XpGjk00OcjygTN4bLmsi4BlGpzgbbE_XcuvIqZBzH7k9kNQTXmzWAnSHs-8pw0_vwo_5jQQAEXAPtW3gfjLwL_T-sfbgCeTJvn8tO1E_7g

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Adobe
Community Expert ,
Dec 06, 2023 Dec 06, 2023

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First you launch Photoshop, then follow the instructions below. I hope you can get into photoshop. From there "Get more Brushes" will open your browser and your account should be there on that page. You should not have to sign in. I just checked it.

 

https://helpx.adobe.com/photoshop/kb/megapack-update.html?x-product=Creative%20Cloud%20Desktop%2F6.0...

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New Here ,
Feb 08, 2024 Feb 08, 2024

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I am having this exact same problem.  It DOES ask me to sign in, even though I can clearly see my account picture in the top right and confirm that I am already signed in.  The only two options to click are "Sign In" and "Learn more about Photoshop".  Clicking "Sign in" loads a blink-and-you-miss-it sign in screen then immediately back to the two option "Sign In" and "Learn about Photoshop" screen.  I've tried clearing my cache and multiple other browsers (Chrome, Firefox and Safari).  

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New Here ,
Feb 19, 2024 Feb 19, 2024

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I have exactly the same as @cromantary . Can someone help us?!

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