• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Cannot download Neural Filters (23.5.1)

Community Beginner ,
Sep 27, 2022 Sep 27, 2022

Copy link to clipboard

Copied

Hello,

 

I'm trying to download the available Neural Filters and somehow the download is not working, in fact it doesn't even start.


I tried to restore the preferences, reinstallation and even checked my host file in C:\Windows\System32\driver\etc to certify the adobe addresses weren't placed to the local host address (127.0.0.1) 

 

tela_neural.png

 

Still, when I try to download it by clicking on the cloud icon or the download button ("baixe arquivos"), nothing happens. I am barely able to see the software trying to start downloading something, but somehow it doesn't, there is no error message or anything, I'm stuck 😞

 

Please advise.

 

Thank you!

 

System Info below: (Brazilian Portuguese)

Versão Adobe Photoshop: 23.5.1 20220907.r.724 5600b96 x64
Número de lançamentos: 7
Sistema Operacional: Windows 11 64-bits
Versão: 11 ou superior 10.0.25115.1000
Arquitetura do sistema: Intel Família CPU:6, Modelo:14, Etapa:10 cp, MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1 e SSE4.2, AVX, AVX2, HyperThreading
Contagem de processadores físicos: 6
Contagem de processadores lógicos: 12
Velocidade do processador: 2592 MHz
Memória interna: 16196 MB
Memória livre: 10372 MB
Memória disponível para Photoshop: 11933 MB
Memória usada pelo Photoshop: 70 %
Manipulador de falhas: Adobe
DCX Version: 6.7.1
SAM SDK Version: 2.0.0-main.1351
ACP.local Status:
- SDK Version: 2.7.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.17.9.1
- Min Core Sync Required: 4.3.66.28
Cliente de edição ao vivo versão SDK: 3.90.3
As credenciais de conteúdo estão desativadas
Versão do auxiliar de credenciais de conteúdo: Não Disponível
Tela de lona: Ativado.
Camadas do alias: Desativado.
Paleta modificadora: Ativado.
Highbeam: Ativado.
Tamanho de ladrilhos de cache: 1024K
Níveis do cache de imagem: 4
Visualização da fonte: Média
Versão HarfBuzz: 2.8.1
TextEngine: mecanismo de texto unificado
======= GPU
API nativo estável: Verdadeiro
API OpenGL estável: Verdadeiro
API OpenCL estável: Verdadeiro
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 2060
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 6,270 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Vídeo: 1
Limites do monitor: parte superior= 0, esquerda= 0, parte inferior= 1080, direita= 1920
Vídeo: 2
Limites do monitor: parte superior= 0, esquerda= 1920, parte inferior= 1080, direita= 3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=8543995 -comment=Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64

[1874 ms]
Start sniffer 2022-09-27 16:25:42
# Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=8543995 -comment=Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64

{56 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY4
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (3,840, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 index=0 preferred=1)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 2060
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY4
GPU accessible RAM: 6,270 MB
VRAM: 6,270 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,491 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2022-09-21 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.1748
Supports UMA: UNSUPPORTED
D3D-ID: 7953

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,625 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,491 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2022-08-23 000000.000000-000
Driver age: 1 month
Driver version: 31.0.101.2004
Supports UMA: SUPPORTED
D3D-ID: 16027
End platform native
{332 ms}

{332 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060/PCIe/SSE2 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY4
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (3,840, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2060/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY4
GPU accessible RAM: 6,270 MB
VRAM: 6,270 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,491 MB
API version: 2.1 (2.1.2 NVIDIA 517.48)
Device version: 2.1 (2.1.2 NVIDIA 517.48)
Vendor name: NVIDIA
Driver date: 2022-09-21 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.1748
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{728 ms}

{728 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 2060
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,442 MB
VRAM: 6,442 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 266 GB / s
Compute score: 1,686.48
Device name string: NVIDIA GeForce RTX 2060
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,793 MB
VRAM: 6,793 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 23 GB / s
Compute score: 193.023
Device name string: Intel(R) UHD Graphics 630
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{1708 ms}

Exit code kExitNormal
End sniffer 2022-09-27 16:25:43
[kStatusNormal, kExitNormal]

[1874 ms]
Finish RunAllAPIs

[2128 ms]
Start GetSnifferResult

[2128 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
Tipo de licença: Assinatura
Número de série: 96040170786680063852
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Pasta do aplicativo: C:\Program Files\Adobe\Adobe Photoshop 2022\
Demarcador de arquivo temporário: C:\Users\Danilo Marin\AppData\Local\Temp\
O rascunho do Photoshop tem E/S assíncrona ativado
Volume de trabalho(s):
Inicialização, 457,4G, 89,8G livre
Pasta de plug-ins necessários: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Pasta de plug-ins principais: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Componentes instalados:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/07/05-12:59:37 79.2687e22 79.2687e22
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
AdobeXMPFiles.dll Adobe XMP Files 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
AdobeXMPScript.dll Adobe XMP Script 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/06/29-19:10:01 79.e12ffba 79.e12ffba
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
BIB.dll BIB 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
BIBUtils.dll BIBUtils 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.2.1-1-cbb9a02
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.3 (r0x0ee262de)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
JP2KLib.dll JP2KLib 2022/06/08-13:36:40 79.8753c76 79.8753c76
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_core.1.dll Intel(R) Math Kernel Library 2021.3
mkl_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_mc3.1.dll Intel(R) Math Kernel Library 2021.3
mkl_sequential.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_mc3.1.dll Intel(R) Math Kernel Library 2021.3
MPS.dll MPS 2022/06/26-19:09:38 79.14a028f 79.14a028f
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.5
PSViews.dll Adobe Photoshop 2022 23.5
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 79.2c1e692 79.2c1e692
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.4.0.997eb32 17.4.0.997eb32
wu3d.dll U3D Writer 9.3.0.113
Plataforma de extensibilidade unificada uxp-6.2.1-1-cbb9a02
UPIC 2.4.1


Plug-ins necessários:

Afresco 23.5 - do arquivo “Filter Gallery.8bf”
Aquarela 23.5 - do arquivo “Filter Gallery.8bf”
Arestas Acentuadas 23.5 - do arquivo “Filter Gallery.8bf”
Arestas Brilhantes 23.5 - do arquivo “Filter Gallery.8bf”
Arestas Posterizadas 23.5 - do arquivo “Filter Gallery.8bf”
Arestas Rasgadas 23.5 - do arquivo “Filter Gallery.8bf”
Assimetria 23.5 - do arquivo “statistics.8ba”
Baixo-Relevo 23.5 - do arquivo “Filter Gallery.8bf”
Bastão de Borrar 23.5 - do arquivo “Filter Gallery.8bf”
Bico de Pena 23.5 - do arquivo “Filter Gallery.8bf”
BMP 23.5 - do arquivo “Standard MultiPlugin.8bf”
Bordado 23.5 - do arquivo “Filter Gallery.8bf”
Brilho Difuso 23.5 - do arquivo “Filter Gallery.8bf”
Camera Raw 14.5 - do arquivo “Camera Raw.8bi”
Carvão 23.5 - do arquivo “Filter Gallery.8bf”
Centro da Medida 23.5 - do arquivo “MeasurementCore.8me”
Cineon 23.5 - do arquivo “Cineon.8bi”
Cisalhamento 23.5 - do arquivo “Standard MultiPlugin.8bf”
Coordenadas Polares 23.5 - do arquivo “Standard MultiPlugin.8bf”
Cores NTSC 23.5 - do arquivo “NTSC Colors.8bf”
Correção de Lente 23.5 - do arquivo “Lens Correction.8bf”
Cortar e corrigir fotos 23.5 - do arquivo “CropPhotosAuto.8li”
Craquelé 23.5 - do arquivo “Filter Gallery.8bf”
Crayon Conté 23.5 - do arquivo “Filter Gallery.8bf”
Cristalizar 23.5 - do arquivo “Standard MultiPlugin.8bf”
Cromo 23.5 - do arquivo “Filter Gallery.8bf”
Curtose 23.5 - do arquivo “statistics.8ba”
Demarcadores para o Illustrator 23.5 - do arquivo “Standard MultiPlugin.8bf”
Desentrelaçamento 23.5 - do arquivo “Standard MultiPlugin.8bf”
Desfoque de Lente 23.5 - do arquivo “Lens Blur.8bf”
Desfoque Inteligente 23.5 - do arquivo “Standard MultiPlugin.8bf”
Desfoque Radial 23.5 - do arquivo “Standard MultiPlugin.8bf”
Desvio Padrão 23.5 - do arquivo “statistics.8ba”
Dicom 23.5 - do arquivo “Dicom.8bi”
Dissolver 23.5 - do arquivo “Liquify.8bf”
Entropia 23.5 - do arquivo “statistics.8ba”
Esferização 23.5 - do arquivo “Standard MultiPlugin.8bf”
Espátula 23.5 - do arquivo “Filter Gallery.8bf”
Esponja 23.5 - do arquivo “Filter Gallery.8bf”
Estampa 23.5 - do arquivo “Filter Gallery.8bf”
Exportar as tabelas de pesquisa de cores 23.5 - do arquivo “Export3DLUT.8be”
Extrusão 23.5 - do arquivo “Standard MultiPlugin.8bf”
Fibras 23.5 - do arquivo “Standard MultiPlugin.8bf”
Filtro Camera Raw 14.5 - do arquivo “Camera Raw.8bi”
Filtro Cortar e Corrigir Fotos 23.5 - do arquivo “Standard MultiPlugin.8bf”
Filtro do Pacote de Figuras 23.5 - do arquivo “ChannelPort.8bf”
Formato IFF 23.5 - do arquivo “Standard MultiPlugin.8bf”
Foto Granulada 23.5 - do arquivo “Filter Gallery.8bf”
Fotocópia 23.5 - do arquivo “Filter Gallery.8bf”
Galeria de filtros 23.5 - do arquivo “Filter Gallery.8bf”
Gesso 23.5 - do arquivo “Filter Gallery.8bf”
Giz e Carvão 23.5 - do arquivo “Filter Gallery.8bf”
Grande angular adaptável 23.5 - do arquivo “Adaptive Wide Angle.8bf”
Granulado 23.5 - do arquivo “Filter Gallery.8bf”
Hachura 23.5 - do arquivo “Filter Gallery.8bf”
Halide Bottlenecks 23.5 - do arquivo “HalideBottlenecks.8bx”
HDRMergeUI 23.5 - do arquivo “HDRMergeUI.8bf”
HSB/HSL 23.5 - do arquivo “Standard MultiPlugin.8bf”
IGES 23.5 - do arquivo “U3D.8bi”
Intervalo 23.5 - do arquivo “statistics.8ba”
JPEG 2000 23.5 - do arquivo “JPEG2000.8bi”
Ladrilhos 23.5 - do arquivo “Standard MultiPlugin.8bf”
Ladrilhos do Mosaico 23.5 - do arquivo “Filter Gallery.8bf”
Lápis de Cor 23.5 - do arquivo “Filter Gallery.8bf”
Marola 23.5 - do arquivo “Filter Gallery.8bf”
Matlab Operation 23.5 - do arquivo “ChannelPort.8bf”
Matriz de Meio-Tom 23.5 - do arquivo “Filter Gallery.8bf”
Máximo 23.5 - do arquivo “statistics.8ba”
Média 23.5 - do arquivo “Average.8bf”
Mediana 23.5 - do arquivo “statistics.8ba”
Meia-Tinta 23.5 - do arquivo “Standard MultiPlugin.8bf”
Meio-Tom em Cores 23.5 - do arquivo “Standard MultiPlugin.8bf”
Mesclagem 23.5 - do arquivo “Standard MultiPlugin.8bf”
Mínimo 23.5 - do arquivo “statistics.8ba”
Néon 23.5 - do arquivo “Filter Gallery.8bf”
Nuvens 23.5 - do arquivo “Clouds.8bf”
Nuvens por Diferença 23.5 - do arquivo “Clouds.8bf”
Ondas 23.5 - do arquivo “Standard MultiPlugin.8bf”
Ondulação 23.5 - do arquivo “Standard MultiPlugin.8bf”
OpenEXR 23.5 - do arquivo “Standard MultiPlugin.8bf”
Papel de Carta 23.5 - do arquivo “Filter Gallery.8bf”
Papel Molhado 23.5 - do arquivo “Filter Gallery.8bf”
Pastéis Ásperos 23.5 - do arquivo “Filter Gallery.8bf”
PCX 23.5 - do arquivo “PCX.8bi”
Pincel a Seco 23.5 - do arquivo “Filter Gallery.8bf”
Pixar 23.5 - do arquivo “Pixar.8bi”
Plastificação 23.5 - do arquivo “Filter Gallery.8bf”
Pontilhar 23.5 - do arquivo “Standard MultiPlugin.8bf”
Ponto de Fuga 23.5 - do arquivo “VanishingPoint.8bf”
Portable Bit Map 23.5 - do arquivo “PBM.8bi”
PRC 23.5 - do arquivo “U3D.8bi”
Radiance 23.5 - do arquivo “Radiance.8bi”
Rastro da Tinta 23.5 - do arquivo “Filter Gallery.8bf”
Recorte de Arestas 23.5 - do arquivo “Filter Gallery.8bf”
Redemoinho 23.5 - do arquivo “Standard MultiPlugin.8bf”
Reflexo de Flash 23.5 - do arquivo “Standard MultiPlugin.8bf”
Renderizar a grade de pesquisa de cores 23.5 - do arquivo “Export3DLUT.8be”
Respingo 23.5 - do arquivo “Filter Gallery.8bf”
Reticulação 23.5 - do arquivo “Filter Gallery.8bf”
Rotinas FastCore 23.5 - do arquivo “FastCore.8bx”
Rotinas MMXCore 23.5 - do arquivo “MMXCore.8bx”
Salvar para Web 23.5 - do arquivo “Save for Web.8be”
Solarização 23.5 - do arquivo “Solarize.8bf”
Somatória 23.5 - do arquivo “statistics.8ba”
SP Substance Suite NO VERSION - do arquivo “MaterialSuite.8li”
Substance Filter NO VERSION - do arquivo “MaterialFilter.8bf”
Sucção 23.5 - do arquivo “Standard MultiPlugin.8bf”
Sumi-e 23.5 - do arquivo “Filter Gallery.8bf”
Suporte a Multiprocessamento 23.5 - do arquivo “MultiProcessor Support.8bx”
Suporte para Scripts 23.5 - do arquivo “ScriptingSupport.8li”
Suporte WIA 23.5 - do arquivo “WIASupport.8li”
Targa 23.5 - do arquivo “Standard MultiPlugin.8bf”
Texturizador 23.5 - do arquivo “Filter Gallery.8bf”
Tinta-Base 23.5 - do arquivo “Filter Gallery.8bf”
Toques de Tinta 23.5 - do arquivo “Filter Gallery.8bf”
Traçado Angular 23.5 - do arquivo “Filter Gallery.8bf”
Traçado Borrifado 23.5 - do arquivo “Filter Gallery.8bf”
Traçado Escuro 23.5 - do arquivo “Filter Gallery.8bf”
U3D 23.5 - do arquivo “U3D.8bi”
Valor médio 23.5 - do arquivo “statistics.8ba”
Variância 23.5 - do arquivo “statistics.8ba”
Vento 23.5 - do arquivo “Standard MultiPlugin.8bf”
Vidro 23.5 - do arquivo “Filter Gallery.8bf”
Vitral 23.5 - do arquivo “Filter Gallery.8bf”
WBMP 23.5 - do arquivo “WBMP.8bi”
Ziguezague 23.5 - do arquivo “Standard MultiPlugin.8bf”

Plug-ins opcionais e de terceiros: NENHUM


Plug-ins duplicados e desativados: NENHUM


Plug-ins com falha no carregamento: NENHUM

Plataforma de extensibilidade unificada - Extensões:

Home Screen (carregado) 5.12.1.4 - do arquivo "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.12.1\"
CDO: 1.125.1
CmdN: 1.13.2
CDP: 1.149.0
Projects: 1.4.5
Carregado em: 91 ms - impacto no momento de inicialização: 12 ms
Content Credentials (carregado) 0.31.6.0 - do arquivo "Pasta necessária"
Carregado em: 7338 ms - impacto no momento de inicialização: 0 ms
ccx-timeline (Preparado) 3.0.3.0 - do arquivo "Pasta necessária"
CCX Commenting UXP Webview (carregado) 23.6.0.0 - do arquivo "Pasta necessária"
Carregado em: 7339 ms - impacto no momento de inicialização: 0 ms
CCX Sharesheet UXP (Preparado) 23.12.0.0 - do arquivo "Pasta necessária"
Share Panel (carregado) 1.0.3.0 - do arquivo "Pasta necessária"
Carregado em: 93 ms - impacto no momento de inicialização: 0 ms
CC Libraries Panel (Preparado) 3.21.13.0 - do arquivo "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Photoshop Cloud Value Dialog (Preparado) 1.0.1.0 - do arquivo "Pasta necessária"
Photoshop UXP Export-As (Preparado) 5.8.13.0 - do arquivo "Pasta necessária"
Photoshop In App Messaging (carregado) 2.7.5.0 - do arquivo "Pasta necessária"
Carregado em: 7339 ms - impacto no momento de inicialização: 0 ms
Photoshop Selection Feedback (Preparado) 0.5.0.0 - do arquivo "Pasta necessária"
Plugins Panel (Preparado) 1.4.3.0 - do arquivo "Pasta necessária"
IC popup message (carregado) 1.0.0.0
Carregado em: 5149 ms - impacto no momento de inicialização: 0 ms
Multilayer Protection (carregado) 1.0.0.0
Carregado em: 5149 ms - impacto no momento de inicialização: 0 ms
Discover Panel (carregado) 2.9.0.29 - do arquivo "Pasta necessária"
Carregado em: 7340 ms - impacto no momento de inicialização: 0 ms
Neural Filters (Registrado) 1.13.3.0 - do arquivo "Pasta necessária"

Extensões:

Bibliotecas 1.0.0 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\capture\capture.html”
Exportar como 4.8.15 - do arquivo “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Exportar como 4.8.15 - do arquivo “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\manager.html”

Dispositivos TWAIN instalados: NENHUM

TOPICS
Windows

Views

168

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Oct 27, 2022 Oct 27, 2022

Well, I don't know what Adobe fixed, by after updating the PS from 23 to 24 version I was able to download and use the Neural Filters.

 

Thank you all!

Likes

Translate

Translate
Adobe Employee ,
Sep 27, 2022 Sep 27, 2022

Copy link to clipboard

Copied

Hi there,

 

Thanks for reaching out.

Please do the following troubleshooting Go to Preferences > Performance and uncheck Use Graphics Processor, and restart Photoshop. 
If that helps, you can update the GPU driver, reboot your computer, re-enable Use Graphics Processor in the Performance Preferences, and
restart Photoshop. Check this article: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

And if that doesn't work,

1. Go to C:\Users\Username\AppData\Roaming\Adobe\UXP\

2. Delete the PluginsStorage folder.

3. Restart Photoshop.

 

Let us know if that helps.

Thanks,

Ranjisha

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 27, 2022 Sep 27, 2022

Copy link to clipboard

Copied

Hi Ranjisha, thank you so much for your quick reply.

 

Unfortunately none of the alternatives did help 😞

 

I have followed all the steps, including about the GPU, nothing different than the aforementioned issue.

 

gpu compatible.png

 

Also, for a better understanding about the issue I am trying to getting through, please take a look on that video I just recorded from my desktop and stored in my personal OneDrive: error_neural_filters.mp4 - Also attached in this topic.

 

 

Kindly note when I disabled the OpenCL when troubleshooting any issue from the GPU, the Neural Filter got grayed, disabled. So I had to check the OpenCL again, restart the Photoshop and get access to the Neural Filters windows once again.

 

Thanks,

Danilo Marin

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 14, 2022 Oct 14, 2022

Copy link to clipboard

Copied

Hi,

 

I am still facing the issue.

 

I have figured out the root cause might be something from the old PS' pirate version that I had in the past. That is the only difference between the laptops, where the download worked and this one which doesn't.

 

Any advice? 😞

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 27, 2022 Oct 27, 2022

Copy link to clipboard

Copied

Well, I don't know what Adobe fixed, by after updating the PS from 23 to 24 version I was able to download and use the Neural Filters.

 

Thank you all!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 04, 2022 Nov 04, 2022

Copy link to clipboard

Copied

LATEST

23.5.1 and no neural filter face recognition at all! Brand new MAC running Monterey.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines