Cannot find CS6 autorecovery file to remove, keeps opening on launch

[alleycat1981]

I need to delete an AutoRecovery file (.psb) in CS6, it keeps opening on launch. I can't find it on my computer to save my life. I have tried saving the file in various places to see if it takes care of it and it does not. Apparently, it is supposed to be in:

Mac HD/users/me/library/application support/Adobe/Photoshop CS6/Autorecovery

There is not an AutoRecovery folder or .psb file anywhere to be seen in the Photoshop or Adobe library folders, and I have looked everywhere. I have a brand new imac w/ OS x. I have tried searching everywhere for the file and folder, even in places that make no sense. I have searched my entire computer, even visually looking in every folder.

I have read a few message boards and apparently the file should be where it is supposed to be (file path above) and deleting it will solve this issue, but I cannot find it.

Help!

[Gast]

On my windows machine it is on the dedicated scratch disk.

[alleycat1981]

I have seen a lot of discussion about the scratch disk on Windows. I don't know what the mac equivalent would be, and ultimately I just need to navigate to that file to delete it.

[Gast]

The folder is labeled PSAutoRecover.  It is empty unless you had a crash.

[alleycat1981]

There is no such folder anywhere, and yet the file keeps opening, that's the problem.

Sent from my iPhone

[conroy]

PSAutorecover can be on a scratch disk.

[Gast]

Have you re-booted your computer?

[alleycat1981]

Oh yes, many times. This file has been there for about 4 weeks now.

Sent from my iPhone

[Noel Carboni]

You're not going to get this fixed by treating the forum as an instant messaging service.

Go into Photoshop, choose Help - System Info..., copy the content, paste it in its entirety into a post here (you may want to redact the serial number info).

That will tell us, among other things, what your scratch disk assignments are, and we can then advise you where to look.  Chances are good your autorecover folder is on your scratch disk, and for whatever reason your permissions are set so that Photoshop cannot delete the autorecovery files.

-Noel

[alleycat1981]

Sorry, this is the first time I've used the forum. What am I doing wrong?

Sent from my iPhone

[Noel Carboni]

You've done nothing technically wrong, per se, but you're trying to get real work done one sentence at a time.  That's ineffective.

Please take the time to sit down at your computer, use it to access the forum, and provide more info about the problem.

Edit:  Thank you, though it would have been nice to get all the system details, not just a tiny little part of the system info.  Often there are things like wrong plug-in versions or display issues that people can see by looking over the whole thing.

I'm ducking out of this thread.  Good luck.

-Noel

[alleycat1981]

Gotcha. I was actually confused because I am on my computer, and my phone at the same time.

Sent from my iPhone

[station_two]

Are you sure it's the auto recovery file that keeps opening at launch?

Are you aware of the new "features" in Lion—and I presume in Mountain Lion too—“Restore windows when quitting and re-opening apps” and “Reopen windows when logging back in” that restore all of your currently open applications and windows?

Just a possibility.

Here's how to disable those nuisances permanently if that's the problem:

http://osxdaily.com/2011/07/18/disable-mac-os-x-lion-resume-window-restore/

http://osxdaily.com/2011/08/25/disable-reopen-windows-when-logging-back-in-in-mac-os-x-lion-complete...

[alleycat1981]

The original file was a .png screenshot opened from my desktop. This is a .psb file that opens every time the program is launched. The original file is long gone. I guess it could be something else? When I do a save as, I can view the source of the file, and it is under library/app support/.../autorrcover. But like I originally said, when I manually navigate there on my hd, the folder and the file are not there.

Sent from my iPhone

[Noel Carboni]

Have you looked in your user Library area?  It's normally hidden in recent versions of OS X.

• In the Finder menus, choose Go - Go To Folder...

• In the Go To Folder dialog, type or paste the following, including the special ~ (tilde) character, then press Go:
  
     ~/Library/Application Support

• Once the folder opens, navigate through the subfolders to the Adobe ... Autorecover folder.

If you do find a PSB file there, that it's not getting deleted probably says you have a permissions problem where applications running under your username aren't being allowed to delete the file.

-Noel

[conroy]

"Once the folder opens, navigate through the subfolders to the Adobe ... Autorecover folder."

Noel, the full path is in my post immediately before yours, so the OP shouldn't have to navigate through several folders.

[Noel Carboni]

We posted at about the same time.  Nice job.  I wasn't sure of the full path.

-Noel

[alleycat1981]

WE HAVE A WINNER!! Apparently, the user library folder I was looking for IS hidden. Now how useful is that? Anyway, the go to folder works. Thank you!! I just got this computer and I had a feeling some things were hidden. why would they do that?

Sent from my iPhone

[Noel Carboni]

Yeah, go figure.  Apple apparently doesn't feel that you should have any business fooling around in there.  It's all part of the modern dumbing-down of computers.

-Noel

[JJMack]

alleycat1981 wrote:

WE HAVE A WINNER!! Apparently, the user library folder I was looking for IS hidden. Now how useful is that?

You just gota love Apple and Microsoft hideing inportant files on their customers.

[PickleTickle]

Hi, I ended up finding the file on my Mac by Command-clicking on the name of the file in the window title. (have to float the window first - as in Window>Arrange>Float in Window). In case anyone wants to know a quicker way.

Thanks,

Peter

[laydeepunch]

This is literally the only way I could find my stupid autorecovery file (and a totally lame one at that). Thank you- saved me so much time!

[Winner-B]

Thanks for this answer > Go to Folder! I had the same problem and could not find the auto recovery folder or the file (by typing its long name  <IMG_3008_IRABE0B76A17F4F32C8DD922D4F718FEC09.psb> in the search!

[alleycat1981]

Application folder: Macintosh HD:Applications:Adobe Photoshop CS6:

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Macintosh HD, 930.7G, 873.1G free

Required Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:

Primary Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS6:Plug-ins:

Additional Plug-ins folder: not set

[JJMack]

alleycat1981 wrote:

There is not an AutoRecovery folder or .psb file anywhere to be seen in the Photoshop or Adobe library folders, and I have looked everywhere. I have a brand new imac w/ OS x. I have tried searching everywhere for the file and folder, even in places that make no sense. I have searched my entire computer, even visually looking in every folder.

I have read a few message boards and apparently the file should be where it is supposed to be (file path above) and deleting it will solve this issue, but I cannot find it.

Help!

First of all I use a PC but even on a Mac

if you have checked Automatically Save Recovery Information Every: xxx in your Photoshop preference. There should be a Recovery Folder for every user that has uses that feature on your machine.  These folders would not be in Photoshop or Adobe library folders.  These folders would be where used preferences and application data for each userid are stored in the OS x envirement where ever that may be.  So every so xxx Photoshop store information for the document that the user has open in Photoshop. As you close document their data will be removed from the users recovery folder. Therfore when Photoshop closes douwn normally this folder should be empty.  If a user starts Photoshop and the user's recovery folder is not empty Photoshop knows something wet wrong.

When you start Photoshop it seems like Photoshop has no problem finding your recovery folder and finds it not empy.

You could try to UN-Check "Automatically Save Recovery Information Every:" to bypass your problem work like prior version of Photoshop. However you should be able to find your userid Recovery folder on your OS x system and delete all files in it.