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Cannot import .Wav audio files into Photoshop 2023

New Here ,
Feb 13, 2023 Feb 13, 2023

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Hello, I am struggling with importing .WAV audio files into Adobe Photoshop 2023. 

Currently Photoshop tells me that whenever I try to upload the audio file of choice, It says that the file cannot be opened. When I attempt to drag the file into Photoshop, it tells me. -Audio File Name- Cannot be opened instead. Both of which are errors given to me by the system. I was wondering if anybody else was having this issue with the most recent version of Photoshop and thought I should ask for help here. 

I have tried every method of uploading this file type to my workspace and all of them give one of the two errors shown below. 

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Adobe
Community Expert ,
Feb 14, 2023 Feb 14, 2023

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There's a similar thread but for video files, Video file not opening in Photoshop 2020, with a few solutions you could try.

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New Here ,
May 31, 2023 May 31, 2023

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None of the old 2020 video files solutions work. This is a 2023 glitch. And irritating because Photoshop is a fun way to teach animation to younger people. Shame that they broke it and aren't patching it. The sound that PS says is an error plays just fine in Animate so I know it is not the files.

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New Here ,
Mar 23, 2023 Mar 23, 2023

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I am having the same issue.

I have used PSD for years with my animation students and suddenly it won'y import my MP3 or my .Aifs or .wavs!

 

I CAN import these same sounds into Adobe Animate.

 

There are NO SOLUTIONS posted that work.

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New Here ,
Mar 24, 2023 Mar 24, 2023

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I have the same issue here, has anyone solved it? 

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New Here ,
May 31, 2023 May 31, 2023

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No and I escalated through my work to Adobe. They couldn't help and bumped it to next level but that was 2 months ago. Nada. Guess I won't be using PSD to teach with in the Fall.

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New Here ,
Feb 12, 2024 Feb 12, 2024

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I wasn't able to find a fix within the most modern version. As far as I am aware this is a known issue with the 2023 patch of photoshop.
I would reccomend downloading the 2022 version under creative cloud and just booting that version as it gave me no issues with WAV or MP3 files.

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New Here ,
May 19, 2024 May 19, 2024

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You can try converting the WAV file into a mp3 or mp4. There are free converters online or you could use a software like audacity, Garage Band, etc

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New Here ,
May 20, 2024 May 20, 2024

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Why did Adobe break this along with the former rotoscoping pathway?
The same .wav files work in Adobe Animate and Premiere. In their ridiculous rush to force us into their new untested versions, they ruin many people's workflows. This is particularly awful for teachers at community colleges

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