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Participating Frequently
November 29, 2020
Question

Cannot install Topaz Labs as plug ins PS 2021 Mac

  • November 29, 2020
  • 3 replies
  • 8770 views

I have recently purchased the Topaz Labs software. In particular, I am trying to use Denoise, sharpen and gigapixel. 

 

I have spent a couple hours today trying to figure out how to get it to work.

 

I came across a support page for Topaz that says it is not compatible with PS 2021: https://help.topazlabs.com/hc/en-us/articles/115004587027-Adobe-Photoshop-Configuration-guide-Using-Your-Topaz-Labs-Plug-ins

 

However, I have also come across a thread here where a user claims to have gotten it to work, on Windows though: https://community.adobe.com/t5/photoshop/unable-to-install-topaz-plugin-in-ps-2021/m-p/11587037?page=1#M483654

I have followed these steps, but it did not work on my Mac.

 

Other threads seem to be dated (apparently version of PS matters) and generally seem to suggest uninstalling, restarting, and reinstalling, which I have been through. 

 

I had also come across another Topaz support page: https://support.topazlabs.com/hc/en-us/articles/218382688-Accessing-Topaz-Labs-in-Photoshop-CC

However, the Photoshop Utility (method 2) did not support anything past PS 2018. Reinstallation previously didn't work (method 1) and I did not have a Topaz Labs folder in my Application Support (method 3)

 

I'm at a loss for how to get this to work as a plug in. My understanding is that I should be able to access it from the filter menu and I just can't.

This topic has been closed for replies.

3 replies

Legend
May 1, 2022

See this document.

 

https://helpx.adobe.com/in/photoshop/kb/plug-ins-photoshop-troubleshooting.html

 

You should always try and use the latest version of the plug-ins installer. If you manually put the plug-in into the version specific folder it will stop working when you install a new version of Photoshop or different version of Photoshop.

Participant
January 6, 2021

Have you tried following this workaround? >>> https://help.topazlabs.com/hc/en-us/articles/360038903312-Cannot-Access-DeNoise-AI-as-a-Plugin-from-Photoshop-2020-2021-on-Mac-OS

 

I did and it worked. The Denoise AI will ask you to login on your Topaz Labs account. But the Denoise 6 will be like the usual one. So that's what I did and got the Denoise 6 working again. 

Participating Frequently
November 29, 2020

I have actually managed to solve my problem. a last ditch effort, I went into the newly installed Denoise in my Applications. I right clicked show package contents, resources > PS_plugins > then grabbed that file and copied it into the plug ins folder in PS. It seems to have done the trick.

Participant
February 11, 2021

OMG, this worked PERFECT!  Only difference for me is that I had to paste mine into the "Required" --- "Filters" PS Plug-Ins folder and Topaz was added back to my drop down list after that.  Thank you so much!!!!

Participant
May 1, 2022

Worked for me