Cannot launch Photoshop without internet

Forum|Forum|1 year ago
March 3, 2025
2 replies
890 views

Hello!

This is not the first time and I'm sure I'm not the only one out there with this issue where going out of town on a gig and suddenly needing to use Photoshop and Premiere, but can't because the software needs internet to make sure it's legit otherwise it shuts down. I was in a fast paced environment without internet, because - yes - you don't need internet 100% of the time in your life. I was extremely annoyed by this because it slowed me down. On top of that when I did get the bloody internet, it asked me to log out of one of my devices, because appearently I had been logged into too many which again is false. I only have two devices so this makes no sense at all.

My question is, will there ever be a fix to this other than pirating the software knowing that it will work without an internet connection?

Cheers!

Windows

D Fosse

Community Expert

Photoshop runs for thirty days offline without any problems - and up to 90 days with nag screens urging you to set your account straight asap. But it will work. If you have a yearly subscription.

I suspect a login glitch (too many logins) is the real problem here. It can happen, it has happened to me exactly once. Then the trick is to log out of the machine you're sitting on when the prompt comes up. Then log in again, and everything should return to normal.

J

janisp41753227Author

Known Participant

Thanks for the response.

I do have a yearly subscription which is billed monthly and the issue is not so much with the logins, but with the fact that PS needs internet to validate the software and if I don't, it simply shuts down. Honestly I don't get it, if I have a subscription so why is this even an issue? It's not like I'm using some trial version.

D Fosse

Community Expert

PS needs internet to validate the software and if I don't, it simply shuts down.

By @janisp41753227

Well, that was my point. It will not do that, it will not just shut down without internet. The license is checked once every 30 days, and in those 30 days it will not need internet access to work.

To be certain, you can log out and back in right before going offline. That will force a license check and give you a fresh 30 days.

Now, obviously, Photoshop did shut down, so something's not right here. I'm not arguing that. But it's not what you think, and maybe we should rather try to figure out what the real problem is.

creative explorer

Community Expert

@janisp41753227 Huh? I just tried? And I turned off my internet, and Photoshop worked fine offline. The desktop version is what you are talking about? If you asking if you can use the web browser, then yeah, you need internet.

m

J

janisp41753227Author

Known Participant

Thanks for the response.

Yes, it's the desktop version. The interesting thing is that this usually happens when I'm on the road as if the computer knows I'm not at home even though I don't have GPS enabled on my laptop.

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