Cannot launch Photoshop without internet

Forum|Forum|1 year ago
March 3, 2025
2 replies
890 views

Hello!

This is not the first time and I'm sure I'm not the only one out there with this issue where going out of town on a gig and suddenly needing to use Photoshop and Premiere, but can't because the software needs internet to make sure it's legit otherwise it shuts down. I was in a fast paced environment without internet, because - yes - you don't need internet 100% of the time in your life. I was extremely annoyed by this because it slowed me down. On top of that when I did get the bloody internet, it asked me to log out of one of my devices, because appearently I had been logged into too many which again is false. I only have two devices so this makes no sense at all.

My question is, will there ever be a fix to this other than pirating the software knowing that it will work without an internet connection?

Cheers!

Windows

D Fosse

Community Expert

Photoshop runs for thirty days offline without any problems - and up to 90 days with nag screens urging you to set your account straight asap. But it will work. If you have a yearly subscription.

I suspect a login glitch (too many logins) is the real problem here. It can happen, it has happened to me exactly once. Then the trick is to log out of the machine you're sitting on when the prompt comes up. Then log in again, and everything should return to normal.

J

janisp41753227Author

Known Participant

Thanks for the response.

I do have a yearly subscription which is billed monthly and the issue is not so much with the logins, but with the fact that PS needs internet to validate the software and if I don't, it simply shuts down. Honestly I don't get it, if I have a subscription so why is this even an issue? It's not like I'm using some trial version.

NB, colourmanagement

Community Expert

Gotcha. However back to the fact that I am paying, why would it need to check? Seems a bit odd. I don't have any other software that does this, truth be told I rarely buy subscriptions and tend to find a solution where I can out right buy the software, like Adobe used to be.

In my case the dialogue box appears the validation thing saying that it needs internet and I have two options, either to connect to internet or shut down photoshop. I don't see what other real problem there could be apart from this being a poor tactic on Adobe's part. It's not like a glitch or anything like that. And I've had this before. It's incredibly frustrating when time is of the essence and your trying to work and on top of that I had to come to this forum and spend even more time on that issue.

@janisp41753227 "Gotcha. However back to the fact that I am paying, why would it need to check? Seems a bit odd."
yeah, I guess it has to check that you're paying. I guess you're hoping it 'knows' you have an annual subscription by connecting once at inception, you mention "billed monthly" though.

Maybe some don't keep up payments.

I have critical software that needs me to email imn to get a new license file every few months, so I know your pain.

neil barstow colourmanagement - adobe forum volunteer,

creative explorer

Community Expert

@janisp41753227 Huh? I just tried? And I turned off my internet, and Photoshop worked fine offline. The desktop version is what you are talking about? If you asking if you can use the web browser, then yeah, you need internet.

m

J

janisp41753227Author

Known Participant

Thanks for the response.

Yes, it's the desktop version. The interesting thing is that this usually happens when I'm on the road as if the computer knows I'm not at home even though I don't have GPS enabled on my laptop.

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