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Goldafternoon
Participating Frequently
December 17, 2017
Answered

Cannot open anything using Camera Raw - Help!

  • December 17, 2017
  • 3 replies
  • 1874 views

After updating everything with the latest updates (both Photoshop CC and Camera Raw), I cannot open ANY files using the Camera Raw filter. Before the updates I was able to open .jpg, .tif and raw files with no problem to make adjustments. Used it most every day! Now when the Camera Raw dialog window comes up, the entire program just locks up and I have to restart my computer to exit. Advice please...?

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Correct answer JJMack

This is what I get. Nothing.


Edit your camer RAW preferences If use graphic processor is checked try unchecking it.

3 replies

JJMack
Community Expert
Community Expert
December 17, 2017

Could be a driver problem

JJMack
KR Seals
Community Expert
Community Expert
December 17, 2017

Exactly how were you opening files in Camera Raw Filter?  As far as I can see, a file has to be open in PS in order to use the Camera Raw Filter.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
Goldafternoon
Participating Frequently
December 17, 2017

n Photoshop, I open a file in the normal way (Open). Once the image is on the main screen, I click on "Filter" - "Camera Raw". Once the dialog box opens, it freezes up. Also, the magnifier tool goes on, not the selection tool...so there is no option to select anything, or even close the program.

Goldafternoon
Participating Frequently
December 17, 2017

Also it reads "Camera Raw - Not responding"

JJMack
Community Expert
Community Expert
December 17, 2017

What does menu Help>About Plui-ins>Canera RAW show is installed?

JJMack
Goldafternoon
Participating Frequently
December 17, 2017

JJMack
Community Expert
Community Expert
December 17, 2017

Look lke you hace a newer version than I do. I'll see if I can update camers raw and test.

JJMack