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Cannot open .PSB file

New Here ,
Oct 05, 2023 Oct 05, 2023

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Hi, every time I open an embedded .psb file, I can't see the work area. I can't see anything.

Everything is selectable but it seems they are not visible.
Could it be related to the fact that I'm using a MacBook Air M2 - apple silicon? 
Photoshop 25.0
Apple M2 - Sonoma 14.0

Alessandro32733443g71r_0-1696507967971.png

 

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correct answers 1 Correct answer

Community Expert , Dec 28, 2023 Dec 28, 2023

@kalcy uninstall the beta and reinstall the latest public release (non-beta) 25.3.1

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Community Expert ,
Oct 05, 2023 Oct 05, 2023

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Hi @Alessandro32733443g71r there are a lot of reported bugs with Sonoma. Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”.

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New Here ,
Apr 12, 2024 Apr 12, 2024

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This worked for me.

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New Here ,
Dec 28, 2023 Dec 28, 2023

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Hi,

I am facing the PSB files issue. It's either can not open once saved or created or it get currpted for ever and loose data comoletly. This last update of Photoshop is having bugs for larger files. Adobe support is not be able to solv this at all either. pathetic. 

 

 

 

 

Screenshot 2023-12-28 at 8.22.06 PM.pngPHOTO-2023-12-26-20-12-35.jpg

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Community Expert ,
Dec 28, 2023 Dec 28, 2023

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@kalcy uninstall the beta and reinstall the latest public release (non-beta) 25.3.1

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New Here ,
Jun 04, 2024 Jun 04, 2024

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thank you for feedback i did that only and now its working 

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