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Question

Cannot Print in Photoshop since update

Forum|Forum|3 years ago
October 21, 2022
2 replies
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I updated Photoshop on Wednesday. This morning I went to printe something and everytime I went to print Photoshop crashed and shut down???

Windows

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NB, colourmanagement

Community Expert

Perhaps try resetting Photoshop preferences?

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.

If they become corrupt then various issues can occur.

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

TheDigitalDog

Inspiring

Quit Photoshop if running.

Relaunch Photoshop and open the file that you want to print.

Press the Spacebar on your keyboard before you click File > Print. This process resets printer preferences that have been written into the image.

See: https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

S

sarahm83902403Author

Participating Frequently

It didn't work. It is still crashing and this is something I have to print 😞

TheDigitalDog

Inspiring

@sarahm83902403 wrote:

It didn't work. It is still crashing and this is something I have to print 😞

Try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences on quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

(Mac OS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.

This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file.

Also: https://helpx.adobe.com/photoshop/using/preferences.html

*To manually delete Photoshop preferences:

Quit Photoshop.

Navigate to Photoshop's Preferences folder:

MacOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

Note:

The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files.

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your setting.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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