Skip to main content
cindic48128273
Known Participant
March 15, 2023
Question

Cannot save a file after shutting off a spot channel

  • March 15, 2023
  • 4 replies
  • 292 views

Photoshop - 2022 and 2023 on  mac platform will not allow a user to save a file if the only change to the file is shutting off a spot channel.

 

So if you open a file containing a visible spot channel - shut off the channel and try to save , the save function is greyed out.

 

This was not an issue a couple of months ago.

 

This topic has been closed for replies.

4 replies

Kevin Stohlmeyer
Community Expert
Community Expert
March 16, 2023

Hi @cindic48128273 turning channels on or off does not show as a change in the document pixel data so as you can see in your document name tab - there is no * indicating a change - hence there is nothing for Photoshop to save...

CShubert
Community Manager
Community Manager
March 16, 2023

Hi @cindic48128273 sorry you are having this issue. Testing here shows a save option that works.

 

It might help if you record a video of your workflow that gets to this issue for the team to see.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

cindic48128273
Known Participant
March 15, 2023

Please excuse the subject matter but that is what I am working on. All the channels were on, I shut off the Spot channel and it won't allow me to save it that way. It is greyed out.  Is this an M2 Pro chip issue? My intel Mac allowed me to do it.

 

Kevin Stohlmeyer
Community Expert
Community Expert
March 15, 2023

Hi @cindic48128273 I don't have the same issues you are describing in either version on my Mac.

Can you supply a screenshot of your document including the Channels panel?