• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Cannot Save Contact Sheet

Explorer ,
May 13, 2024 May 13, 2024

Copy link to clipboard

Copied

Using Photoshop 25.7.0, I've created a Contact Sheet via Automate > Contact Sheet II.

Cannot "Save" it or "Save as" or Save as Copy". I just get a black screen which does not react to any keystrokes or Return / Enter.

All other files save just fine - it's only Contact Sheets that are affected, as far as I can tell.

I've tried flattening it, leaving it layered, no difference.

 

The ONLY way I've gotten the Contact Sheet to Save is by "Export > Export As". This doesn't help as I want the layers. HELP!

 

MacOS 13.6.6 (22G630)
iMac Retina 5K 27-inch, 3.8 GHz Quad-Core Intel Core i5
Radeon Pro 580 8 GB; 24 GB 2400 MHz DDR4

TOPICS
macOS

Views

204

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 24, 2024 May 24, 2024

Hey there! Thanks for sharing the details. Before anything else, try updating the macOS & Photoshop to the latest version available.

 

If that does not help, you can test Photoshop v25.10 (beta) from the Creative Cloud desktop app > Apps > Beta tab.

 

The save & save as modals are partially derived from OS components so updating the macOS should help.

 

Let me know how it goes. Thanks!
Sameer K

Votes

Translate

Translate
Adobe
Community Expert ,
May 13, 2024 May 13, 2024

Copy link to clipboard

Copied

It happens only when using the Contact Sheet script?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 14, 2024 May 14, 2024

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 14, 2024 May 14, 2024

Copy link to clipboard

Copied

Thats very strange. I think that script is just evoking photoshop commands without any ability to do something that can affect file or saving capabilities. Try again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 17, 2024 May 17, 2024

Copy link to clipboard

Copied

I've tried (again) multiple times, in multiple ways. Nothing is working

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 17, 2024 May 17, 2024

Copy link to clipboard

Copied

I lso updated from 25.6.0 to 25.7.0. No change

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 14, 2024 May 14, 2024

Copy link to clipboard

Copied

Maybe the dialog is like this one?

 

If you press the Tab key twice then Enter/Return, does that get you the Save As dialog?

 

contac.jpg

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 17, 2024 May 17, 2024

Copy link to clipboard

Copied

I wish I could get that dialog box to come up. Tab (x2) + Return does nothing. Thanks for the suggestion

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 18, 2024 May 18, 2024

Copy link to clipboard

Copied

What happens if you use Image > Duplicate and create a new document?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 18, 2024 May 18, 2024

Copy link to clipboard

Copied

Same result. Thanks for suggesting!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 24, 2024 May 24, 2024

Copy link to clipboard

Copied

Hey there! Thanks for sharing the details. Before anything else, try updating the macOS & Photoshop to the latest version available.

 

If that does not help, you can test Photoshop v25.10 (beta) from the Creative Cloud desktop app > Apps > Beta tab.

 

The save & save as modals are partially derived from OS components so updating the macOS should help.

 

Let me know how it goes. Thanks!
Sameer K

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 24, 2024 May 24, 2024

Copy link to clipboard

Copied

I don't expect it to make a difference, but of course will try. I am on the latest OS my computer can handle: Mac OS 13.6.7 (22G720). I cannot update to Sonora. Will let you know. Thanks!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 24, 2024 May 24, 2024

Copy link to clipboard

Copied

LATEST

It finally works (beta)! When I originally posted this I was completely up to date on the OS and Photoshop, but clearly something has been fixed in the meantime. yay! Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines