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Participant
May 8, 2021
Question

Cannot see the UI

  • May 8, 2021
  • 2 replies
  • 1790 views

Hello, i'm trying to use Photoshop, i'm on Photoshop 2021 and I cannot see the UI, tried going fullscreen but doesn't work either, how can I fix?

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2 replies

Peru Bob
Community Expert
Community Expert
May 8, 2021

Try this:

Restore default preferences
Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

Note: Deleting the preferences file is an action that cannot be undone.

Do one of the following:

Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.
A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

from here:

https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

Participant
May 8, 2021

I'm not using Photoshop Elements, just regular Photoshop, will this work anyway?

Participant
May 8, 2021

 this is what I see