Cannot Verify Subscription Status - error code 1800 (Internet ok and also no AV temp)

Question

dear Adobe Community,this is so frustrating, i reinstalled my system on windows 11 and installed also adobe cloud of course, i get the error the whole time, my internet connection is without problems, my AV is switched off temporarily, also my timezone is correct and it still doesnt work.this is since 2 days and nothing helps.does anyone have any ideas?thx

Ged_Traynor · Accepted Answer

@Robb3243 have a look herehttps://helpx.adobe.com/ie/download-install/kb/cannot-verify-subscription-offline-mode.htmlAlso thishttps://helpx.adobe.com/xd/kb/cannot-verify-subscription-xd.html

Robb3243 · Answer

thanks a lot!!!i dunno what helped but i deactivated the internet sync for the time and date, but i never did that so maybe the logging out and relog in was the solution :). YOU SAVED ME!

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