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Canon EOS M50 - .CR3 file

Forum|Forum|7 years ago
April 1, 2018
5 replies
33502 views

Help! I cannot import the RAW format (.cr3) into photoshop or lightroom. I downloaded the Canon Digital Professional and it is taking a 6-10 second delay. Anyone have a work around? I understand it is a new camera, and a new format, but I need to get these images processed.

Thanks!

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Correct answer davescm

The M50 is now supported in todays ACR update to 10.3

Cameras supported by Camera Raw

Dave

AKRAM

Participating Frequently

All my apps are updated to the latest version, however, I am trying to open my camera files with no use. Tried the compressed type and the not compressed raw files. Tried to open the files in Lightroom classic, lightroom cc, photoshop. All with the same results. The files cannot be recognized.

I tried downloading the DNG file converter, still with no use. The converter doesn't recognize the files even though, it clearly states that it does on the website.

davescm

Community Expert

To get help, you need to tell us the exact model of camera, the exact version of Photoshop and the exact version of Camera Raw.

Dave

davescm

Community Expert

When I downloaded one of those filed, I actually managed to open it normally.

For some reason, my own files will not open . . . This is one of my camera`s raw files:

_MG_0123.CR3 - Google Drive

and this is what happens when I try to open it in adobe lightroom

Please, guys, try to open the raw file I uploaded and tell me how did it go . . .

I've just tried and I can open the sample file I linked to here, but I cannot open the file you posted. Is it straight from the camera or has it been through any other software?

Dave

ashtonh51730989

Participant

I just chatted with someone from canon and lightroom will be getting a update this week to support the new CR3 files! I hope this information helps

ashtonh51730989

Participant

*adobe

G

guytower

Participant

same issue re Raw CR3. I have the new Canon EOS M50, and I use latest version of DNG Converter ver. 10.2.1. However I understand that the converter will eventually offer a CR3 conversion to DNG. My question is: how do I find out that this conversion is now available? Thanks!

davescm

Community Expert

If/when it becomes supported it will be added to the list at the link below:

Adobe Camera Raw

Dave

gener7

Community Expert

You can see if Raw Therapee will support it. RawTherapee Blog

So far Adobe has yet to release anything that does.

JJMack

Community Expert

Right now your may only have that option use Canon DPP to converter CR3 RAW files into RGB image file. Some time in the future other RAW converters will start to support CR3 raw files. As you wrote its a new RAW format.

JJMack

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