cant crop

[blue^water]

Hi everyone, i have error with crop in ps, error like this:cannot complete the request because the received document is too large.

I just take image in the web, ctrl+c and ctrl+v in ps,ry crop and see error;

second try i save image on pc and open in ps,but i also cant crop image;

third try, i download new version ps,was 2018,download now 2019,but nothing,also see same error

dont find solution to the problem and write here

[c.pfaffenbichler · Accepted solution]

Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

https://community.adobe.com/t5/Community-Help/Guidelines-Tips-for-the-Adobe-Forums/td-p/4788157

Could you please post a screenshot with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

What are the Crop Tool’s settings (see Options Bar)? 

Wht are the image’s pixel dimensions? 

[blue^water]

Hi, catch photo,i think you can see here all,px and more

[c.pfaffenbichler]

493,421 inches at 239,37ppcm may be too big indeed. 

Try clearing the values or set to Ratio instead of »W x H x Reso…«. 

[blue^water]

Yeah,just clear W x H x res and all right,ty so much