Cant use any apps because of this error unless i sign in to another User on Windows.

Forum|Forum|2 years ago
February 1, 2024
2 replies
322 views

I tried resigning in, restarting, cleaning with ACC Cleaner tool. I can only use apps if I Log in with a another windows user. I need a proper solution please. Thanks.

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kglad

Community Expert

reset the problematic user's preferences.

D Fosse

Community Expert

Yes, reset preferences.

Preferences are user account specific. If it works in a different user account, then it's corrupt preferences.

N

Nevin35179644di45Author

Participant

How do i reset preferences? I assume you mean the preferences in the Creative Cloud App because i cant even open the other apps. And I dont see a reset button in the preferences section there

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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