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A
alowe81
Participant
February 7, 2020
Question

canvas size changes to pixels when set in mm

  • February 7, 2020
  • 1 reply
  • 4737 views

 

I am working on a canvas size of 104mm x 104mm as per printer specs. I set the canvas size to 104mm x 104mm but when I go back to canvas size it converts to pixels (295x295) and then when I switch back to mm it converts to 104.07mm x 104.07mm and the printer is rejected the file for not being exactly 104mm.

how can I ensure that the canvas size is exactly 104mm x 104mm?

 

thank you,

This topic has been closed for replies.

1 reply

PECourtejoie
Community Expert
PECourtejoieCommunity Expert
Community Expert
February 7, 2020

Hello, in this case I would change the Photoshop "base" units to mm: show the rulers (CMD/CTRL+R), then double-click in them and select mm.

But with a 104mm, you should have way more pixels than 295, make sure that you have at least 200 or 300 pixels per inches, or the document will be all pixelated.

    A
    alowe81Author
    Participant
    February 8, 2020

    thank you. I have changed the resolution and that has helped with the pixels. I have changed the units of ruler to mm and when I go back to change the canvas size and change it to 104mm but canvas size is now stuck at 103.97.  Please advise at your convenience. Thanks!!

    M
    marvel_gazelle6971
    Participant
    October 16, 2020

    I am having the same problem, did you ever figure out how to resolve it?

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