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CC 2017 canot open a .BMP file?

Community Expert ,
Nov 02, 2016 Nov 02, 2016

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"Could not complete your request because the file-format module cannot parse the file."

Uh.... this is not good.  Not good at all.

I have no trouble working with bitmaps in previous versions of PS.  Fortunately, I kept CC 2015.

Nancy O.

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Nov 02, 2016 Nov 02, 2016

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To make matters worse, I can no longer open bitmaps in 2015 either.  Oh, this is really really bad.   I need to fix this ASAP!

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Nov 02, 2016 Nov 02, 2016

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Hi Nancy

I've just opened one here. Do you want to link to a file and I will try

Dave

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Community Expert ,
Nov 02, 2016 Nov 02, 2016

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Thanks Dave.  I think I solved the problem.  The USB drive had errors.  Go figure.  I scanned & repaired it.  Now the files are readable again.   What a day this has been.

I think I need a glass of wine now. 

Cheers!

Nancy O.

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Nov 02, 2016 Nov 02, 2016

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Haha. Enjoy it !!! 

Dave

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Explorer ,
May 24, 2019 May 24, 2019

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I am having a similar problems but the USB is not an issue.  These bmps in my case are on 3 1/4 disks (drive A) in a little peripheral I got on Amazon.  The image is 1995 though probable put on the disk when computers no longer read that size disk.  I try to open in Photoshop and aget a "cannot parse." I realize this may be a stretch. I was however able to open another bmp on the same disk....

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Community Expert ,
May 24, 2019 May 24, 2019

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Can you copy files over to your primary hard drive first?

That might be better than trying to read directly from ancient floppy disks.

Nancy O'Shea— Product User, Community Expert & Moderator

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Explorer ,
May 25, 2019 May 25, 2019

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I cannot copy.  After selecting copy, a loading screen opens (like you would see in moving 100 files--the wide graph), says 0% then produces an error message 0x800706F9. This disk media is not recognized. It may not be formatted." Importantly, after a number of times, I had been able to do this with another bmp file on the diskette. There are two remaining files and the second I have tried is the one which is producing these issues.  Also, the first was definitely an image. The second and third are titled "text.bmp" and I do not know what that means. It is possible a word processing file was corrupted and became a .bmp. Do I dare change the extension to .doc and try? Or will that make things worse!?

Another folder on the diskette is titled Emails and contains .eml files that I can perfectly open in Outlook. The first was from 1996.  I thought I'd share this quote "

A while back I saw on tv where they are trying to figure out what to do when the older computer mainframe systems hit the year 2000.  They were designed with 6-digit dating.  Hope they figure this out in the next uh, 3 1/2 years.    Or all our tax records may disappear, or equally wonderful stuff, who knows."

Still can't crack the bmp files though.

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