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CC Libraries missing from Photoshop menu

New Here ,
Jul 03, 2018 Jul 03, 2018

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I'm suddenly missing CC Libraries in my Photoshop menu and palettes and can't determine how to find it. This actually happened a while back and I just figured it was a bug and would be fixed in the next update. I'm pretty sure there has been an update since, and still no CC Libraries to be found.

And I don't mean the content won't load in the Libraries palette. I mean there is no mention of libraries anywhere, including when I search for it in under the Help tab. Libraries work fine in all my other CC apps.

Is this a bug or am I missing something obvious?

Thanks in advance for any help! -WB

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correct answers 1 Correct answer

Adobe Employee , Jul 03, 2018 Jul 03, 2018

Thanks for sharing the information with us, could you please make sure you are signed in to the Creative Cloud application with the your Adobe ID?

Also, could you please try resetting the preferences of Photoshop and let us know if it helps with the issue? Preferences in Photoshop

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Adobe Employee ,
Jul 03, 2018 Jul 03, 2018

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Hi Willbryan,

We're sorry to hear about the missing CC libraries, could you please let us know which exact version of Photoshop you're working on and which operating system are you using?

Also, could you please try the steps mentioned on this article and let us know if it helps? Solution to the issue: Adobe Creative Cloud Libraries panel doesn't load in desktop products

Regards,

Sahil

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New Here ,
Jul 03, 2018 Jul 03, 2018

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Hi Sahil,

The Photoshop verison is 19.1.5

The OS is MacOS High Sierra 10.13.5

On Tue, Jul 3, 2018 at 11:37 AM, Sahil.Chawla <forums_noreply@adobe.com>

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New Here ,
Jul 03, 2018 Jul 03, 2018

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Hi Sahil,

I tried all of the troubleshooting steps in the article you sent and none

of them fixed the missing CC Libraries issue.

-WB

On Tue, Jul 3, 2018 at 11:49 AM, Will Bryan <will@willbryandesign.com>

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Adobe Employee ,
Jul 03, 2018 Jul 03, 2018

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Thanks for sharing the information with us, could you please make sure you are signed in to the Creative Cloud application with the your Adobe ID?

Also, could you please try resetting the preferences of Photoshop and let us know if it helps with the issue? Preferences in Photoshop

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New Here ,
Jul 03, 2018 Jul 03, 2018

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Resetting the Photoshop Preferences to default resolved the issue and made the CC Libraries reappear.

Thanks for your help!

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Adobe Employee ,
Jul 03, 2018 Jul 03, 2018

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Glad we got it working! If you found my reply helpful, feel free to mark it as correct as it would be easier for other users to find the solution for this issue.

Feel free to reach out to us for an future queries!

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Community Beginner ,
Jul 13, 2018 Jul 13, 2018

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I'm stuck in the same place - when I try to open libraries panel in Dreamweaver, Photoshop, Illustrator  I get message to install Creative cloud applications. Here's what I tried so far:

  1.     Tried every solution suggested in 2017 post about restoring library functionality: resetting, deactivating, clearing caches, deleting cc libraries directory.
  2.      Uninstalled alll of the creative cloud desktop applications. Ran the Adobe CC cleaner to clean all applications and then re-installed.
  3. Reset the preferences to default as suggested in this thread.

NO LIBRARIES!!!!

The library panel was working properly before Microsoft's latest Windows update, which I can't roll back. Desperately need help!!

Thanks,

Kate Kleiman

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Adobe Employee ,
Jul 26, 2018 Jul 26, 2018

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Hi Kate, sorry to hear you are having a problem with CC Libraries. Please try the steps in this document and let us know if it resolves your issue Creative Cloud Libraries panel stopped working

Thanks!

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Explorer ,
Dec 16, 2020 Dec 16, 2020

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I also have this problem AND, the EXPORT AS function spontaneously stops functioning. In order to get them back, I have to delete all my preferences and start over - setting up the workspace and getting the preferences right. This happens once every other week or so.

I work in Photoshop almost every single day. So, this is not something I like to repeat on a regular basis. Workspace setup is important for my workflow.


MAC OSX 10.15.7
Photoshop 2021 v.22.1.0

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New Here ,
Jan 14, 2022 Jan 14, 2022

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Reinstalling worked for me as for January 2022

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New Here ,
Mar 09, 2023 Mar 09, 2023

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LATEST

I Hope this may help you. Go to preferences>Plugins>
Check the boxes under the "Legacy extentions"

Duchz_1-1678430161822.png

 

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